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Gorgias vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and LiveChat. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $9/mo cheaper than LiveChat ($19/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Gorgias vs LiveChat: Quick Pricing Facts

FeatureGorgiasLiveChat
Starting Price$10/mo$19/mo
Number of Plans54
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to LiveChat's $19/mo. Both are Customer Support tools with 9 combined pricing plans and 33 features compared.

Gorgias uses usage-based pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try it free
Tier 1
Starter
$10/monthCheapest
Start with Starter
Starter
$19/month
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Tier 2
Basic
$50/month
Start with Basic
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
Pro
$300/month
Start with Pro
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise
Tier 5
Enterprise
Custom pricing
Start with Enterprise

Swipe to compare plans →

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans
Our Pick

Gorgias

Gorgias starts at $9/mo lower ($10/mo vs $19/mo), offers 5 tiers vs 4.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Gorgias

Try Gorgias free

Which Should You Choose?

Choose Gorgias if:

  • You want lower per-user costs—Gorgias starts at $10/mo, saving $9/mo compared to LiveChat at $19/mo
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want Gorgias's approach to incremental feature unlocking across its 5 pricing tiers

Choose LiveChat if:

  • You want more features built-in—LiveChat offers 33 additional features across its plans
  • You want LiveChat's approach to incremental feature unlocking across its 4 pricing tiers
  • LiveChat's feature bundling aligns with how Customer Support teams actually work day-to-day

Gorgias is the more affordable choice [1], starting at $10/mo compared to LiveChat's $19/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $450/month. Gorgias offers 5 pricing tiers compared to LiveChat's 4, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 33 for LiveChat, offering a more focused toolset depending on your specific needs. If controlling SaaS spend is a priority, Gorgias offers the better cost-to-value ratio. Consider LiveChat only if its unique capabilities directly address a gap Gorgias cannot fill.

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Frequently Asked Questions: Gorgias vs LiveChat

Which is cheaper, Gorgias or LiveChat?
As of March 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs LiveChat?
Gorgias offers 5 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or LiveChat offer custom enterprise pricing?
Yes, both Gorgias and LiveChat offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Gorgias and LiveChat use?
Gorgias uses a usage-based pricing model, while LiveChat uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and LiveChat compare for Customer Support?
Both Gorgias and LiveChat are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Gorgias Official PricingVendor pricing page
  2. LiveChat Official PricingVendor pricing page

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