Canny vs LiveChat: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and LiveChat. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $60/mo cheaper than Canny ($79/mo). Canny offers a free plan.
Last updated: July 6, 2026
Canny vs LiveChat: Quick Pricing Facts
| Feature | Canny | LiveChat |
|---|---|---|
| Starting Price | $79/mo | $19/mo |
| Number of Plans | 3 | 4 |
| Free Tier | Yes | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to Canny's $79/mo. Both are Customer Support tools with 7 combined pricing plans and 42 features compared.
Canny stands out with a free plan for getting started. Canny uses flat pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  LiveChat Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Starter $19/month Includes
|
| Tier 2 | $79 / month billed yearlyPopular $79/month Includes
| Team $49/monthCheapest Includes
|
| Tier 3 | Let's talk Custom pricing Includes
| Business $79/monthCheapest Includes
|
| Tier 4 | - | Enterprise Custom pricing Includes
|
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Canny if:
- •You need a product feedback board where users vote on features
- •You want roadmap and changelog tools tied to user demand data
- •Your product team drives the tool selection, not your support team
Choose LiveChat if:
- •You need real-time live chat on your website or app
- •You want a dedicated chat widget with agent routing and canned responses
- •Your team runs proactive chat campaigns to convert website visitors
LiveChat is a real-time website chat tool starting at $20/agent/month. Canny is a product feedback platform starting at $79/month. These tools don't overlap. LiveChat handles customer conversations in real time. Canny collects and organizes feature requests. Teams that need both typically run both. Choose based on whether your immediate gap is communication or feedback collection.
Frequently Asked Questions: Canny vs LiveChat
Which is cheaper, Canny or LiveChat?
How many pricing plans does Canny have vs LiveChat?
Does Canny or LiveChat offer a free plan?
What is the most popular Canny plan?
Does Canny or LiveChat offer custom enterprise pricing?
What pricing models do Canny and LiveChat use?
How do Canny and LiveChat compare for Customer Support?
Sources
- Canny Official Pricing- Vendor pricing page
- LiveChat Official Pricing- Vendor pricing page
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