Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Helpshift vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Helpshift and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $35/mo cheaper than Helpshift ($49/mo). Helpshift offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Helpshift freeTry Missive freePrice updated 6d ago
Best Value

Helpshift - Helpshift offers a free plan, offers 5 tiers vs 4.

Helpshift vs Missive: Quick Pricing Facts

FeatureHelpshiftMissive
Starting Price$49/mo$14/mo
Number of Plans54
Free TierYesNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Helpshift's $49/mo. Both are Customer Support tools with 9 combined pricing plans and 38 features compared.

Helpshift stands out with a free plan for getting started. Helpshift uses usage-based pricing while Missive uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Helpshift
Helpshift
Try free
Missive
Missive
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • Basic support features
  • Limited user access
Start with Free
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
Starter
$49/month
$588 / year
Includes
  • Advanced support features
  • Up to 100 users
  • Email support
Start with Starter
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
ProPopular
$99/month
$1188 / year
Includes
  • All Starter features
  • Up to 500 users
  • Priority support
Start with Pro
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
Business
$199/monthCheapest
$2388 / year
Includes
  • All Pro features
  • Custom integrations
  • Dedicated account manager
Start with Business
Still have more questions?
Custom pricing
Start with Still have more questions?
Tier 5
Enterprise
Custom pricing
Includes
  • All Business features
  • Unlimited users
  • Custom pricing
Start with Enterprise
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Helpshift freeFree plan availableTry Missive freeFrom $14/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Helpshift

In-app customer support and messaging for mobile apps

View all Helpshift plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Frequently Asked Questions: Helpshift vs Missive

Which is cheaper, Helpshift or Missive?
As of August 2026, Missive starts at a lower price point. Helpshift starts at $49/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Helpshift have vs Missive?
Helpshift offers 5 pricing plans, while Missive offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Helpshift or Missive offer a free plan?
Helpshift offers a free plan, while Missive does not. If budget is a concern, Helpshift lets you get started at no cost.
Can I save money by paying annually for Helpshift or Missive?
Both Helpshift and Missive offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Helpshift plan?
The Pro plan is Helpshift's most popular tier, priced at $99/mo. Key features include All Starter features, Up to 500 users, Priority support.
Does Helpshift or Missive offer custom enterprise pricing?
Yes, both Helpshift and Missive offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Helpshift and Missive use?
Helpshift uses a usage-based pricing model, while Missive uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Helpshift Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Helpshift alternativesSee all Missive alternativesCustomer SupportCompare more tools