Helpshift vs Plain: Pricing Comparison 2026
Side-by-side pricing comparison of Helpshift and Plain. See all plans, features, and costs at a glance.
Bottom line: Plain starts at $35/mo, making it $14/mo cheaper than Helpshift ($49/mo). Helpshift offers a free plan.
Last updated: August 24, 2026
Helpshift - Helpshift offers a free plan, offers 5 tiers vs 3.
Helpshift vs Plain: Quick Pricing Facts
| Feature | Helpshift | Plain |
|---|---|---|
| Starting Price | $49/mo | $35/mo |
| Number of Plans | 5 | 3 |
| Free Tier | Yes | No |
| Pricing Model | usage-based | usage-based |
| Annual Discount | N/A | N/A |
Plain is the more affordable option, starting at $35/mo compared to Helpshift's $49/mo. Both are Customer Support tools with 8 combined pricing plans and 14 features compared.
Helpshift stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Helpshift Try free |  Plain Try free |
|---|---|---|
| Tier 1 | Foundation $35/month | |
| Tier 2 | Starter $49/monthCheapest $588 / year Includes
| Horizon $299/month |
| Tier 3 | ProPopular $99/monthCheapest $1188 / year Includes
| Frontier Custom pricing |
| Tier 4 | Business $199/monthCheapest $2388 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
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Ready to get started? Try either tool free — no credit card required.
Frequently Asked Questions: Helpshift vs Plain
Which is cheaper, Helpshift or Plain?
How many pricing plans does Helpshift have vs Plain?
Does Helpshift or Plain offer a free plan?
Can I save money by paying annually for Helpshift or Plain?
What is the most popular Helpshift plan?
Does Helpshift or Plain offer custom enterprise pricing?
How do Helpshift and Plain compare for Customer Support?
Sources
- Helpshift Official Pricing- Vendor pricing page
- Plain Official Pricing- Vendor pricing page
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