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Customer Support

Gorgias vs Plain: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Plain. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $25/mo cheaper than Plain ($35/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry Plain freePrice updated 10d agoPrice updated 10d ago
Best Value

Gorgias - Gorgias starts at $25/mo lower ($10/mo vs $35/mo), offers 5 tiers vs 3.

Gorgias vs Plain: Quick Pricing Facts

FeatureGorgiasPlain
Starting Price$10/mo$35/mo
Number of Plans53
Free TierNoNo
Pricing Modelusage-basedusage-based
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Plain's $35/mo. Both are Customer Support tools with 8 combined pricing plans and 0 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Plain
Tier 1
Starter
$10/monthCheapest
Start with Starter
Foundation
$35/month
Start with Foundation
Tier 2
Basic
$50/monthCheapest
Start with Basic
Horizon
$299/month
Start with Horizon
Tier 3
Pro
$300/monthCheapest
Start with Pro
Frontier
Custom pricing
Start with Frontier
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
-
Tier 5
Enterprise
Custom pricing
Start with Enterprise
-

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Plain

API-first customer support platform for B2B teams

View all Plain plans

Frequently Asked Questions: Gorgias vs Plain

Which is cheaper, Gorgias or Plain?
As of July 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Plain starts at $35/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Plain?
Gorgias offers 5 pricing plans, while Plain offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Plain offer custom enterprise pricing?
Yes, both Gorgias and Plain offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Gorgias and Plain compare for Customer Support?
Both Gorgias and Plain are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Plain offers 3 plans starting at $35/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Plain Official Pricing- Vendor pricing page

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