Gorgias vs Plain: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Plain. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $25/mo cheaper than Plain ($35/mo). Neither offers a free plan.
Last updated: March 16, 2026
Gorgias vs Plain: Quick Pricing Facts
| Feature | Gorgias | Plain |
|---|---|---|
| Starting Price | $10/mo | $35/mo |
| Number of Plans | 5 | 3 |
| Free Tier | No | No |
| Pricing Model | usage-based | usage-based |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Plain's $35/mo. Both are Customer Support tools with 8 combined pricing plans and 0 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Plain Try it free |
|---|---|---|
| Tier 1 | Starter $10/monthCheapest | Foundation $35/month |
| Tier 2 | Basic $50/monthCheapest | Horizon $269/month |
| Tier 3 | Pro $300/monthCheapest | Frontier Custom pricing |
| Tier 4 | Advanced $750/monthCheapest | — |
| Tier 5 | Enterprise Custom pricing | — |
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Gorgias
Gorgias starts at $25/mo lower ($10/mo vs $35/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gorgias
Try Gorgias freeWhich Should You Choose?
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $25/mo compared to Plain at $35/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You need predictable billing — Gorgias's usage-based model avoids surprise overages
Choose Plain if:
- •Plain's 3-tier usage-based structure gives clearer cost visibility for budget planning
- •You value Plain's specific feature progression from free to advanced tier levels
- •Plain's approach to Customer Support reflects how modern teams actually use these tools
Gorgias is the more affordable choice [1], starting at $10/mo compared to Plain's $35/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $1250/month. Gorgias offers 5 pricing tiers compared to Plain's 3, giving you more granular control over scaling costs as your team grows. The pricing math favors Gorgias for most team sizes. Plain becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Gorgias vs Plain
Which is cheaper, Gorgias or Plain?
How many pricing plans does Gorgias have vs Plain?
Does Gorgias or Plain offer custom enterprise pricing?
How do Gorgias and Plain compare for Customer Support?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Plain Official Pricing— Vendor pricing page
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