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Analytics

Hotjar vs New Relic: Pricing Comparison 2026

Side-by-side pricing comparison of Hotjar and New Relic. See all plans, features, and costs at a glance.

Bottom line: Both Hotjar and New Relic offer free plans. Hotjar has 4 pricing tiers while New Relic has 4.

Last updated: June 8, 2026

Data compiled by Arthur Jacquemin
Updated June 8, 2026
Try Hotjar freeAffiliateTry New Relic freeAffiliateUpdated this monthPrice updated 6d ago
Best Value

Hotjar - Hotjar offers a free plan.

Hotjar vs New Relic: Quick Pricing Facts

FeatureHotjarNew Relic
Starting Price$49/moCustom pricing
Number of Plans44
Free TierYesYes
Pricing Modelusage-basedusage-based
Annual DiscountN/AN/A

Hotjar and New Relic are both priced at $49/mo, making them equally accessible Analytics tools. Together they offer 8 pricing plans with 42 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Hotjar
Hotjar
Try freeAffiliate
New Relic
New Relic
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Includes
  • 200k monthly sessions
  • 1 project
  • 1 month data access
  • Replays, Heatmaps & Funnels
  • Error & performance monitoring
  • Basic surveys
Start with Free
Free
$0/monthCheapest
Includes
  • 100 GB data ingest i
  • Automatic logs obfuscation i
  • Unlimited basic
  • One free full platform user
  • Access to 50+ capabilities
  • Data retention
Start with Free
Tier 2
GrowthPopular
$49/monthCheapest
$39 / year
Includes
  • From 7k monthly sessions
  • 13 month data access
  • Zone-based heatmaps
  • Journey analysis
  • Impact quantification
  • Automated insights
Start with Growth
Standard
Custom pricing
Includes
  • Limited to 5 full platform users
  • Ticketed support availability
  • 2 business days support response SLA
  • SAML single sign-on
Start with Standard
Tier 3
Pro
Custom pricing
Includes
  • From 1m+ monthly sessions
  • 3 projects
  • Precision filtering, retroactive
  • Multi-session replay summaries
  • Revenue goals & tracking
  • +115 Integrations
Start with Pro
Pro
Custom pricing
Includes
  • Unlimited full platform users.
  • Commitment options i
  • 2-hour critical initial support response SLA
  • Data Plus eligibility i
  • Optional: Full consumption pricing with no user licenses
Start with Pro
Tier 4
Enterprise
Custom pricing
Includes
  • Custom monthly sessions
  • Unlimited projects
  • Experience monitoring
  • Error summaries
  • Dedicated support & SLAs
Start with Enterprise
Enterprise
Custom pricing
Includes
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA
  • Optional: Full consumption pricing with no user licenses
Start with Enterprise

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Hotjar

Heatmaps, session recordings, and feedback for UX insights

View all Hotjar plans

New Relic

Full-stack observability platform with generous free tier

View all New Relic plans

Frequently Asked Questions: Hotjar vs New Relic

How many pricing plans does Hotjar have vs New Relic?
Hotjar offers 4 pricing plans, while New Relic offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Hotjar or New Relic offer a free plan?
Yes, both Hotjar and New Relic offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Hotjar or New Relic?
Both Hotjar and New Relic offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Hotjar plan?
The Growth plan is Hotjar's most popular tier, priced at $49/mo. Key features include From 7k monthly sessions, 13 month data access, Zone-based heatmaps.
Does Hotjar or New Relic offer custom enterprise pricing?
Yes, both Hotjar and New Relic offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Hotjar and New Relic compare for Analytics?
Both Hotjar and New Relic are Analytics tools. Hotjar offers 4 plans starting at $49/mo, while New Relic offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Analytics needs.
AI Recommendations

Sources

  1. Hotjar Official Pricing- Vendor pricing page
  2. New Relic Official Pricing- Vendor pricing page

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