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Customer Support

Pylon vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Pylon and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Pylon starts at $50/mo, making it $1283/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: June 15, 2026

Data compiled by Arthur Jacquemin
Updated June 15, 2026
Try Pylon freeTry UserVoice freePrice updated 3d agoUpdated this month
Best Value

Pylon - Pylon starts at $1283.33/mo lower ($50/mo vs $1333.33/mo), offers 6 tiers vs 1.

Pylon vs UserVoice: Quick Pricing Facts

FeaturePylonUserVoice
Starting Price$50/mo$1333.33/mo
Number of Plans61
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Pylon is the more affordable option, starting at $50/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 7 combined pricing plans and 9 features compared.

Pylon uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Pylon
UserVoice
UserVoice
Try free
Tier 1
Starter
$59/monthCheapest
Start with Starter
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
ProfessionalPopular
$89/monthCheapest
Start with Professional
-
Tier 3
Enterprise
$139/monthCheapest
Start with Enterprise
-
Tier 4
AI Assistants
$50/monthCheapest
Start with AI Assistants
-
Tier 5
AI Agents
$100/monthCheapest
Start with AI Agents
-
Tier 6
Account Intelligence
Custom pricing
Start with Account Intelligence
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Pylon freeFrom $50/moTry UserVoice freeFrom $1333.33/mo
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Pylon

B2B customer support platform across Slack and email

View all Pylon plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Frequently Asked Questions: Pylon vs UserVoice

Which is cheaper, Pylon or UserVoice?
As of June 2026, Pylon starts at a lower price point. Pylon starts at $50/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Pylon have vs UserVoice?
Pylon offers 6 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Pylon or UserVoice?
Both Pylon and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Pylon plan?
The Professional plan is Pylon's most popular tier, priced at $89/mo.
Does Pylon or UserVoice offer custom enterprise pricing?
Pylon offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do Pylon and UserVoice use?
Pylon uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Pylon and UserVoice compare for Customer Support?
Both Pylon and UserVoice are Customer Support tools. Pylon offers 6 plans starting at $50/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Pylon Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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