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Communication

Slack vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Slack and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $7/mo, making it $2/mo cheaper than Slack ($8.75/mo). Slack offers a free plan.

Last updated: July 20, 2026

Data compiled by Arthur Jacquemin
Updated July 20, 2026
Try Slack freeTry Zoho CRM freeAffiliatePrice updated yesterdayPrice updated yesterday
Best Value

Zoho CRM - Zoho CRM offers a free plan, starts at $1.75/mo lower ($7/mo vs $8.75/mo), offers 7 tiers vs 4.

Slack vs Zoho CRM: Quick Pricing Facts

FeatureSlackZoho CRM
Starting Price$8.75/mo$7/mo
Number of Plans47
Free TierYesYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $7/mo compared to Slack's $8.75/mo. Both are Communication tools with 11 combined pricing plans and 114 features compared. At comparable tiers, the monthly price difference is $22.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.

Pricing Plans
Slack
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Includes
  • 90 days of message history
  • Up to 10 apps
  • 1:1 meetings
  • 1:1 external messages
  • Basic AI
  • AI conversation summaries
  • Slackbot (personal AI agent)
  • AI workflow generation
  • AI search
  • AI daily recaps
  • AI file summaries
  • SAML-based single sign-on
  • SCIM user management
  • EMM integration support
  • Native data loss prevention
Start with Free
Standard
$14/month
Includes
  • Workflows & assignment rulesAutomate your day-to-day activities with workflows.
  • AI agents Build and deploy AI agents to automate sales activities.
  • CadencesAutomate multichannel lead follow-up sequences.
  • Reports & dashboardsBuild custom reports and dashboards to view your business performance.
  • Sales forecastingSet your team for long-term success with achievable goals and keep track of business performance.
  • Self service kiosksA no-code customization tool to create custom screens, record actions, and execute custom functions.
Start with Standard
Tier 2
Pro
$9/monthCheapest
Includes
  • Unlimited message history
  • Unlimited app integrations
  • Group meetings
  • Group external messages
  • Basic AI
  • AI conversation summaries
  • Slackbot (personal AI agent)
  • AI workflow generation
  • AI search
  • AI daily recaps
  • AI file summaries
  • SAML-based single sign-on
  • SCIM user management
  • EMM integration support
  • Native data loss prevention
Start with Pro
Professional
$23/month
Includes
  • CPQMatch products to customer requirements and streamline quote management with built-in price rules.
  • Email intelligenceGet AI insights for emails, like contextual summaries, intent and sentiment analysis, and subject line suggestions.
  • Process automationBuild a step-by-step blueprint to guide your sales reps at every stage.
  • WidgetsCreate widgets to perform functions that utilize data from third-party applications.
  • Inventory managementManage all your invoices, sales and purchase orders, products, and vendors.
  • Google Ads integrationPlan your campaigns by connecting Google Ads with Zoho CRM
Start with Professional
Tier 3
Business+Popular
$18/monthCheapest
Includes
  • Unlimited message history
  • Unlimited app integrations
  • Group meetings
  • Group external messages
  • Advanced AI
  • AI conversation summaries
  • Slackbot (personal AI agent) NEW
  • AI workflow generation
  • AI search
  • AI daily recaps
  • AI file summaries
  • SAML-based single sign-on
  • SCIM user management
  • EMM integration support
  • Native data loss prevention
Start with Business+
EnterprisePopular
$40/month
Includes
  • AI sales assistantGain insights, predictions, and recommendations from Zia.
  • Journey orchestrationBuild end-to-end customer journeys and delivering personalized experiences.
  • Territory managementAssign leads, customers, and accounts to sales reps based on product line, geography, and verticals.
  • Custom functionsBuild low-code workflows to automate enterprise operations across different apps.
  • WizardsReplace endless CRM forms with shorter, sequential forms using wizards.
  • Customer portalsUse portals to grant customers, partners, and vendors access to relevant information in your CRM.
Start with Enterprise
Tier 4
Enterprise+
Custom pricing
Includes
  • Unlimited message history
  • Unlimited app integrations
  • Group meetings
  • Group external messages
  • Enterprise-Grade AI
  • AI conversation summaries
  • Slackbot (personal AI agent) NEW
  • AI workflow generation
  • Enterprise search
  • AI daily recaps
  • AI file summaries
  • Multiple SAML configurations
  • SCIM user management
  • EMM integration support
  • Native data loss prevention
Start with Enterprise+
Ultimate
$52/monthCheapest
Includes
  • Enhanced feature limits
  • ConsultingBuild a bespoke version of Zoho CRM.
  • Migration assistanceGet expert help for data migration.
  • Custom AI/MLGet daily free calls to our ML platform, QuickML, to build your own ML models.
  • Data preparationMerge and segregate similar datasets into single tables for easier analysis and reporting.
Start with Ultimate
Tier 5
-
Starter
$20/monthCheapest
Includes
  • Sales forecastingTrack progress and estimate future sales using your pipeline insights
  • Team moduleManage your team, roles, and collaboration settings
  • 2500 workflow rulesRules that run when records meet specific criteria
  • 5 CRM Marketplace extensionsPlug-and-play integrations from the Marketplace
  • Ticket managementView, assign, and resolve support tickets.
  • Agent productivityTools that help agents work faster
  • 5 customer support channelsManage customer interactions from different channels
  • Unlimited emailsHandle all customer emails
  • 1 chatbot
  • 25K bot sessionsYour chatbot can handle upto 25K chat sessions per month.
  • Visitor insights (50K visitors/month) View a real-time list of all your website visitors categorized based on your chosen criteria like location, time spent, traffic source, and more.
  • Unlimited projects
Start with Starter
Tier 6
-
Free
$0/monthCheapest
Includes
  • Contact management
  • Follow-up reminders
  • Workflow automation
  • Custom email templates
  • Tasks, meetings & calls
  • Data import and export
  • Standard reports
  • APIs
  • Mobile apps
Start with Free
Tier 7
-
Bigin Express
$7/monthCheapest
Includes
  • Sales pipeline
  • Email integration
  • Built-in calling
  • Calendar integration
  • Appointment scheduling
  • Social Ads integration
  • Payment collection
  • Custom fields
  • Tags
  • QuickBooks integration
Start with Bigin Express

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Slack

Channel-based messaging platform for teams

View all Slack plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Frequently Asked Questions: Slack vs Zoho CRM

Which is cheaper, Slack or Zoho CRM?
As of July 2026, Zoho CRM starts at a lower price point. Slack starts at $8.75/mo while Zoho CRM starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Slack have vs Zoho CRM?
Slack offers 4 pricing plans, while Zoho CRM offers 7 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Slack or Zoho CRM offer a free plan?
Yes, both Slack and Zoho CRM offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Slack plan?
The Business+ plan is Slack's most popular tier, priced at $18/mo. Key features include Unlimited message history, Unlimited app integrations, Group meetings.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include AI sales assistantGain insights, predictions, and recommendations from Zia., Journey orchestrationBuild end-to-end customer journeys and delivering personalized experiences., Territory managementAssign leads, customers, and accounts to sales reps based on product line, geography, and verticals..
Does Slack or Zoho CRM offer custom enterprise pricing?
Slack offers a custom-priced enterprise tier for larger teams. Zoho CRM lists all its pricing publicly.
How do Slack and Zoho CRM compare for Communication?
Both Slack and Zoho CRM are Communication tools. Slack offers 4 plans starting at $8.75/mo, while Zoho CRM offers 7 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your Communication needs.
AI Recommendations

Sources

  1. Slack Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

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