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Customer Support

Talkdesk vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Talkdesk and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Talkdesk starts at $85/mo, making it $1248/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try Talkdesk freeTry UserVoice freePrice updated 2d ago
Best Value

Talkdesk - Talkdesk starts at $1248.33/mo lower ($85/mo vs $1333.33/mo), offers 4 tiers vs 1.

Talkdesk vs UserVoice: Quick Pricing Facts

FeatureTalkdeskUserVoice
Starting Price$85/mo$1333.33/mo
Number of Plans41
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Talkdesk is the more affordable option, starting at $85/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 36 features compared.

Talkdesk uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Talkdesk
Talkdesk
Try free
UserVoice
UserVoice
Try free
Tier 1
Digital Essentials
$85/monthCheapest
Includes
  • CXA
  • Digital Engagement (Email, Chat, SMS, Social Messaging)
  • Studio & Routing
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Guardian
Start with Digital Essentials
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Voice Essentials
$105/monthCheapest
Includes
  • CXA
  • Voice Engagement
  • Speech Recognition
  • Voicemail Transcription
  • Studio & Routing
  • Business Intelligence (Explore)
  • API Access
Start with Voice Essentials
-
Tier 3
Elite
$165/monthCheapest
Includes
  • Custom Reporting with Live and Explore
  • Screen Recording
  • Performance Management
  • Workforce Management
  • Automated Notifications
Start with Elite
-
Tier 4
Industry Experience CloudsPopular
$225/monthCheapest
Includes
  • Financial Services
  • Insurance
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Travel & Hospitality
  • Utilities
  • Commercial & Residential Services
  • Government (custom-priced)
Start with Industry Experience Clouds
-

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Talkdesk

AI-first cloud contact center platform

View all Talkdesk plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Frequently Asked Questions: Talkdesk vs UserVoice

Which is cheaper, Talkdesk or UserVoice?
As of August 2026, Talkdesk starts at a lower price point. Talkdesk starts at $85/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Talkdesk have vs UserVoice?
Talkdesk offers 4 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Talkdesk or UserVoice?
Both Talkdesk and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Talkdesk plan?
The Industry Experience Clouds plan is Talkdesk's most popular tier, priced at $225/mo. Key features include Financial Services, Insurance, Healthcare & Life Sciences.
What pricing models do Talkdesk and UserVoice use?
Talkdesk uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Talkdesk and UserVoice compare for Customer Support?
Both Talkdesk and UserVoice are Customer Support tools. Talkdesk offers 4 plans starting at $85/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Talkdesk Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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