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Customer Support

Chatwoot vs Talkdesk: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Talkdesk. See all plans, features, and costs at a glance.

Bottom line: Chatwoot starts at $19/mo, making it $66/mo cheaper than Talkdesk ($85/mo). Chatwoot offers a free plan.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try Chatwoot freeTry Talkdesk freePrice updated todayPrice updated today
Best Value

Chatwoot - Chatwoot offers a free plan, starts at $66/mo lower ($19/mo vs $85/mo).

Chatwoot vs Talkdesk: Quick Pricing Facts

FeatureChatwootTalkdesk
Starting Price$19/mo$85/mo
Number of Plans44
Free TierYesNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Chatwoot is the more affordable option, starting at $19/mo compared to Talkdesk's $85/mo. Both are Customer Support tools with 8 combined pricing plans and 50 features compared.

Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Talkdesk uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Talkdesk
Talkdesk
Try free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Start with Hacker
Digital Essentials
$85/month
Includes
  • CXA
  • Digital Engagement (Email, Chat, SMS, Social Messaging)
  • Studio & Routing
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Guardian
Start with Digital Essentials
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Start with Startups
Voice Essentials
$105/month
Includes
  • CXA
  • Voice Engagement
  • Speech Recognition
  • Voicemail Transcription
  • Studio & Routing
  • Business Intelligence (Explore)
  • API Access
Start with Voice Essentials
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Start with Business
Elite
$165/month
Includes
  • Custom Reporting with Live and Explore
  • Screen Recording
  • Performance Management
  • Workforce Management
  • Automated Notifications
Start with Elite
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Start with Enterprise
Industry Experience CloudsPopular
$225/month
Includes
  • Financial Services
  • Insurance
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Travel & Hospitality
  • Utilities
  • Commercial & Residential Services
  • Government (custom-priced)
Start with Industry Experience Clouds

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Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

Talkdesk

AI-first cloud contact center platform

View all Talkdesk plans

Frequently Asked Questions: Chatwoot vs Talkdesk

Which is cheaper, Chatwoot or Talkdesk?
As of August 2026, Chatwoot starts at a lower price point. Chatwoot starts at $19/mo while Talkdesk starts at $85/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Talkdesk?
Chatwoot offers 4 pricing plans, while Talkdesk offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Talkdesk offer a free plan?
Chatwoot offers a free plan, while Talkdesk does not. If budget is a concern, Chatwoot lets you get started at no cost.
What is the most popular Talkdesk plan?
The Industry Experience Clouds plan is Talkdesk's most popular tier, priced at $225/mo. Key features include Financial Services, Insurance, Healthcare & Life Sciences.
What pricing models do Chatwoot and Talkdesk use?
Chatwoot uses a open-source pricing model, while Talkdesk uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Talkdesk compare for Customer Support?
Both Chatwoot and Talkdesk are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Talkdesk offers 4 plans starting at $85/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Talkdesk Official Pricing- Vendor pricing page

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