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Customer Support

Tawk.to vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Tawk.to and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Tawk.to starts at Custom pricing and UserVoice starts at $1333.33/mo. Compare all 2 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Tawk.to vs UserVoice: Quick Pricing Facts

FeatureTawk.toUserVoice
Starting PriceCustom pricing$1333.33/mo
Number of Plans11
Free TierYesNo
Pricing Modelfreemiumflat
Annual DiscountN/AN/A

Tawk.to and UserVoice are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 2 pricing plans with 14 features compared, so the best choice comes down to which features match your needs.

Tawk.to stands out with a free plan for getting started. Tawk.to uses freemium pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise

Swipe to compare plans →

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Tawk.to

Tawk.to offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Tawk.to

Try Tawk.to free

Which Should You Choose?

Choose Tawk.to if:

  • You need a free plan with Live Chat Software, Email Ticketing System—Tawk.to offers no-cost access with no credit card required
  • You prioritize Tawk.to's user experience and interface over price (both tools are similarly priced)
  • You prefer Tawk.to's freemium model with its single-tier structure

Choose UserVoice if:

  • You want more features built-in—UserVoice offers 4 additional features across its plans
  • You prioritize UserVoice's user experience and interface over price (both tools are similarly priced)
  • You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier

Tawk.to offers a free plan [1], eliminating the cost barrier for evaluation, while UserVoice requires paid subscription from the start. This gives Tawk.to a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Tawk.to's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against UserVoice's tiering starting at $1333.33/mo to assess total cost of ownership over 12 months. Tawk.to's 1 tier provide flexibility at different budgets, while UserVoice's 1 tier structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Tawk.to is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Tawk.to vs UserVoice

How many pricing plans does Tawk.to have vs UserVoice?
Tawk.to offers 1 pricing plan, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Tawk.to or UserVoice offer a free plan?
Tawk.to offers a free plan, while UserVoice does not. If budget is a concern, Tawk.to lets you get started at no cost.
Can I save money by paying annually for Tawk.to or UserVoice?
Both Tawk.to and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What pricing models do Tawk.to and UserVoice use?
Tawk.to uses a freemium pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Tawk.to and UserVoice compare for Customer Support?
Both Tawk.to and UserVoice are Customer Support tools. Tawk.to offers 1 plan starting at Custom pricing, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Tawk.to Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

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