Chatwoot vs Tawk.to: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Tawk.to. See all plans, features, and costs at a glance.
Bottom line: Both Chatwoot and Tawk.to offer free plans. Chatwoot has 4 pricing tiers while Tawk.to has 1.
Last updated: June 29, 2026
Chatwoot - Chatwoot for multi-channel support; Tawk.to if chat-only and free is sufficient.
Chatwoot vs Tawk.to: Quick Pricing Facts
| Feature | Chatwoot | Tawk.to |
|---|---|---|
| Starting Price | $19/mo | Custom pricing |
| Number of Plans | 4 | 1 |
| Free Tier | Yes | Yes |
| Pricing Model | open-source | freemium |
| Annual Discount | N/A | N/A |
Chatwoot and Tawk.to are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 28 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Tawk.to Try free |
|---|---|---|
| Tier 1 | Forever Free $0/monthCheapest Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| - |
| Tier 3 | Business $39/monthCheapest Includes
| - |
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
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Chatwoot
Chatwoot for multi-channel support; Tawk.to if chat-only and free is sufficient.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Chatwoot freeFree plan availableWhich Should You Choose?
Choose Chatwoot if:
- •You need multi-channel support beyond just live chat
- •You want a full open-source platform with email, social, and API access
- •Your team is comfortable managing a self-hosted deployment
Choose Tawk.to if:
- •You need a free live chat widget with zero monthly cost
- •You want basic chat and ticketing without infrastructure management
- •Your team is pre-revenue and budget is the primary constraint
Tawk.to is free live chat software. Chatwoot is an open-source multi-channel support platform. Both can be self-hosted. Tawk.to's cloud is free with no limitations. Chatwoot's cloud starts at $19/month. For teams that only need chat, Tawk.to is the cheapest option. For teams that need email, social, and chat unified, Chatwoot is more capable.
Frequently Asked Questions: Chatwoot vs Tawk.to
How many pricing plans does Chatwoot have vs Tawk.to?
Does Chatwoot or Tawk.to offer a free plan?
What pricing models do Chatwoot and Tawk.to use?
How do Chatwoot and Tawk.to compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Tawk.to Official Pricing- Vendor pricing page
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