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Unthread vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Unthread and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Unthread starts at $75/mo, making it $1258/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Unthread vs UserVoice: Quick Pricing Facts

FeatureUnthreadUserVoice
Starting Price$75/mo$1333.33/mo
Number of Plans31
Free TierNoNo
Pricing Modelflatflat
Annual DiscountN/AN/A

Unthread is the more affordable option, starting at $75/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 35 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Unthread
Unthread
Try it free
UserVoice
UserVoice
Try it free
Tier 1
Basic
$75/monthCheapest
$900 / year
Includes
  • Conversation tracking
  • SLAs and assignments
  • Slack Inbox
  • Slack Broadcasts
  • Basics integrations & API
  • Dedicated Slack support channel
  • Up to 100 conversations/month
Start with Basic
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
ProPopular
Custom pricing
Includes
  • Everything in Basic
  • AI automation builder
  • Self-learning documentation
  • Customer portal
  • Knowledgebase sync
  • Custom analytics dashboards
  • NPS & CSAT surveys
  • CRM integrations
  • Advanced permissioning
  • Bi-directional 3rd party ticket sync
Start with Pro
Tier 3
Enterprise
Custom pricing
Includes
  • Custom integrations
  • Single sign-on (SSO)
  • HRIS integration & directory sync
  • HIPAA & BAAs
  • Dedicated hosting
  • Mass email broadcasts
  • Industry-leading SLAs
  • Slack enterprise grid
  • LDAP integration
Start with Enterprise

Swipe to compare plans →

Unthread

AI-automated support ticketing inside Slack

View all Unthread plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Unthread

Unthread starts at $1258.33/mo lower ($75/mo vs $1333.33/mo), offers 3 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Unthread

Try Unthread free

Which Should You Choose?

Choose Unthread if:

  • You want lower per-user costs—Unthread starts at $75/mo, saving $1258.33/mo compared to UserVoice at $1333.33/mo
  • You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Unthread offers 17 additional features across its plans
  • Your team needs custom enterprise pricing—Unthread offers negotiated terms for large deployments

Choose UserVoice if:

  • UserVoice's flat pricing lets you match exact team size without tier gaps
  • UserVoice's feature bundling aligns with how Customer Support teams actually work day-to-day
  • UserVoice better aligns with Customer Support-specific workflows and team collaboration patterns

Unthread is the more affordable choice [1], starting at $75/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Unthread saving approximately $62917/month. Unthread offers 3 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Unthread provides 26 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Unthread delivers superior value. UserVoice may justify its premium for specialized needs, but most organizations will find Unthread the smarter financial choice.

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Frequently Asked Questions: Unthread vs UserVoice

Which is cheaper, Unthread or UserVoice?
As of March 2026, Unthread starts at a lower price point. Unthread starts at $75/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Unthread have vs UserVoice?
Unthread offers 3 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Unthread or UserVoice?
Both Unthread and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Unthread plan?
The Pro plan is Unthread's most popular tier, priced at Custom pricing. Key features include Everything in Basic, AI automation builder, Self-learning documentation.
Does Unthread or UserVoice offer custom enterprise pricing?
Unthread offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
How do Unthread and UserVoice compare for Customer Support?
Both Unthread and UserVoice are Customer Support tools. Unthread offers 3 plans starting at $75/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Unthread Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

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