Chatwoot vs Unthread: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Unthread. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $56/mo cheaper than Unthread ($75/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs Unthread: Quick Pricing Facts
| Feature | Chatwoot | Unthread |
|---|---|---|
| Starting Price | $19/mo | $75/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | open-source | flat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Unthread's $75/mo. Both are Customer Support tools with 7 combined pricing plans and 49 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Unthread uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Unthread Try it free |
|---|---|---|
| Tier 1 | Basic $75/month $900 / year Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| ProPopular Custom pricing Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| Enterprise Custom pricing Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| — |
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Chatwoot
Chatwoot offers a free plan, starts at $56/mo lower ($19/mo vs $75/mo), offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You want lower per-user costs—Chatwoot starts at $19/mo, saving $56/mo compared to Unthread at $75/mo
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
Choose Unthread if:
- •You want more features built-in—Unthread offers 3 additional features across its plans
- •Your team needs custom enterprise pricing—Unthread offers negotiated terms for large deployments
- •You want Unthread's approach to incremental feature unlocking across its 3 pricing tiers
Chatwoot is the more affordable choice [1], starting at $19/mo compared to Unthread's $75/mo. For a 50-person team on paid plans, this translates to Chatwoot saving approximately $2800/month. Chatwoot offers 4 pricing tiers compared to Unthread's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Chatwoot provides 23 total features versus 26 for Unthread, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Chatwoot delivers superior value. Unthread may justify its premium for specialized needs, but most organizations will find Chatwoot the smarter financial choice.
Frequently Asked Questions: Chatwoot vs Unthread
Which is cheaper, Chatwoot or Unthread?
How many pricing plans does Chatwoot have vs Unthread?
Does Chatwoot or Unthread offer a free plan?
Can I save money by paying annually for Chatwoot or Unthread?
What is the most popular Unthread plan?
Does Chatwoot or Unthread offer custom enterprise pricing?
What pricing models do Chatwoot and Unthread use?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Unthread Official Pricing— Vendor pricing page
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