Chatwoot vs Zoho Desk: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Zoho Desk. See all plans, features, and costs at a glance.
Bottom line: Zoho Desk starts at $7/mo, making it $12/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.
Last updated: June 15, 2026
Zoho Desk - Zoho Desk for managed reliability in the Zoho ecosystem; Chatwoot for self-hosting.
Chatwoot vs Zoho Desk: Quick Pricing Facts
| Feature | Chatwoot | Zoho Desk |
|---|---|---|
| Starting Price | $19/mo | $7/mo |
| Number of Plans | 4 | 5 |
| Free Tier | Yes | Yes |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Zoho Desk is the more affordable option, starting at $7/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 9 combined pricing plans and 62 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Zoho Desk uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Zoho Desk Try freeAffiliate |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| |
| Tier 2 | Startups $19/month Includes
| Express $7/monthCheapest $7 / year Includes
|
| Tier 3 | Business $39/month Includes
| Standard $14/monthCheapest $14 / year Includes
|
| Tier 4 | Enterprise $99/month Includes
| ProfessionalPopular $23/monthCheapest $23 / year Includes
|
| Tier 5 | - | Enterprise $40/monthCheapest $40 / year Includes
|
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Zoho Desk
Zoho Desk for managed reliability in the Zoho ecosystem; Chatwoot for self-hosting.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Zoho Desk freeFree plan availableWhich Should You Choose?
Choose Chatwoot if:
- •You want an open-source platform you can self-host for free
- •You need multi-channel support without per-agent licensing fees at scale
- •Your team has engineering resources for infrastructure
Choose Zoho Desk if:
- •You need a managed help desk with advanced automation and AI
- •You want Zoho ecosystem integrations out of the box
- •Your team prefers SaaS convenience over self-hosting control
Zoho Desk is a managed help desk platform starting at $20/agent/month with strong automation, AI features, and Zoho ecosystem integration. Chatwoot is open-source with self-hosting capability. Zoho Desk wins on features and ease of use for non-technical teams. Chatwoot wins on cost at scale and data control. If you're already in the Zoho ecosystem, Zoho Desk is the natural choice.
Frequently Asked Questions: Chatwoot vs Zoho Desk
Which is cheaper, Chatwoot or Zoho Desk?
How many pricing plans does Chatwoot have vs Zoho Desk?
Does Chatwoot or Zoho Desk offer a free plan?
Can I save money by paying annually for Chatwoot or Zoho Desk?
What is the most popular Zoho Desk plan?
What pricing models do Chatwoot and Zoho Desk use?
How do Chatwoot and Zoho Desk compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Zoho Desk Official Pricing- Vendor pricing page
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