Freshdesk
From $19/mo
Cloud-based helpdesk software with omnichannel support
Try Freshdesk freeFrom $19/moBest Chatwoot Alternatives (2026)
Exploring alternatives to Chatwoot? We tracked 34 other Customer Support tools with full pricing breakdowns so you can compare costs before switching.
Data compiled by Arthur Jacquemin, Founder & Lead Analyst
Overview
Chatwoot is open-source customer support software. Cloud is $19/month or self-host free.
Unified inbox for email, chat, social media. Built for small teams.
The codebase is active. Self-hosting requires minimal DevOps.
Top picks
Gorgias
From $10/mo
Helpdesk for ecommerce with deep Shopify integration
Try Gorgias freeFrom $10/mo
Zoho Desk
Free plan available
Context-aware helpdesk software from Zoho
Try Zoho Desk freeFree plan available34 Customer Support Alternatives to Chatwoot
Compare with ChatwootTry freeAffiliate
Zendesk
Customer service and engagement platform with ticketing
Customer Supportper-seat
From$19/mo
8 tiersCompare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
Front
Shared inbox platform for team email and communication
Customer Supportper-seat
From$25/mo
3 tiersCompare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
Help Scout
Customer support platform with shared inbox and knowledge base
Customer Supportper-seat
From$25/mo
3 tiers
HelpCrunch
Customer communication platform with chat, email, and popups
Customer Supportper-seat
Free
2 tiers
Helpshift
In-app customer support and messaging for mobile apps
Customer Supportusage-based
From$0/mo
5 tiersCompare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
LiveChat
Live chat and help desk software for customer service
Customer Supportper-seat
From$19/mo
4 tiersCompare with Chatwoot
Nolt
Feedback board for collecting and prioritizing feature requests
Customer Supportflat
From$29348/mo
3 tiersCompare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
Compare with Chatwoot
UserVoice
Product feedback management and feature request tracking
Customer Supportflat
From$1333/mo
1 tierTrack Pricing Changes
Get notified when alternatives update their pricing.
Frequently Asked Questions: Chatwoot Alternatives
Should I self-host Chatwoot?
Cloud ($19) is easier. Self-host only if you need data residency or have 1000+ conversations/day.
How is Chatwoot's reliability?
Good for SaaS. Infrastructure is adequate but not enterprise-grade.
How many alternatives to Chatwoot are there?
As of June 2026, there are 34 alternatives to Chatwoot in the Customer Support category with full pricing data.
What is the cheapest alternative to Chatwoot?
Groove is the most affordable alternative at $0.5/mo. However, the best choice depends on your specific feature needs. Compare pricing and feature lists to find the right balance of cost and functionality for your use case.
Are there free alternatives to Chatwoot?
Yes, Zoho Desk, Canny, Crisp, and others offer free plans. Free tiers are a great way to evaluate solutions before upgrading to a paid plan. Keep in mind that free tiers often have feature or usage limitations compared to paid plans.
How does Chatwoot pricing compare to alternatives?
Chatwoot starts at $19/mo, while alternatives in the same category average $1358/mo. 5 alternatives offer lower starting prices. The best value depends on the specific features you need at each tier.