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Customer Support

Chatwoot vs Crisp: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Crisp. See all plans, features, and costs at a glance.

Bottom line: Both Chatwoot and Crisp offer free plans. Chatwoot has 4 pricing tiers while Crisp has 4.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Chatwoot freeTry Crisp freePrice updated todayPrice updated today
Best Value

Chatwoot - Chatwoot offers a free plan.

Chatwoot vs Crisp: Quick Pricing Facts

FeatureChatwootCrisp
Starting Price$19/moCustom pricing
Number of Plans44
Free TierYesYes
Pricing Modelopen-sourcefreemium
Annual DiscountN/AN/A

Chatwoot and Crisp are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Crisp uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Crisp
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Start with Hacker
Free
$0/monthCheapest
Start with Free
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Start with Startups
Mini
Custom pricing
Start with Mini
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Start with Business
Essentials
Custom pricing
Start with Essentials
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Start with Enterprise
PlusPopular
Custom pricing
Start with Plus

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Chatwoot

Open-source customer engagement suite with live chat

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Crisp

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Frequently Asked Questions: Chatwoot vs Crisp

How many pricing plans does Chatwoot have vs Crisp?
Chatwoot offers 4 pricing plans, while Crisp offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Crisp offer a free plan?
Yes, both Chatwoot and Crisp offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Chatwoot or Crisp offer custom enterprise pricing?
Crisp offers a custom-priced enterprise tier for larger teams. Chatwoot lists all its pricing publicly.
What pricing models do Chatwoot and Crisp use?
Chatwoot uses a open-source pricing model, while Crisp uses freemium pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Crisp compare for Customer Support?
Both Chatwoot and Crisp are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Crisp offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Crisp Official Pricing- Vendor pricing page

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