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Customer Support

Chatwoot vs Crisp: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Crisp. See all plans, features, and costs at a glance.

Bottom line: Chatwoot starts at $19/mo, making it $26/mo cheaper than Crisp ($45/mo). Chatwoot offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Chatwoot freeTry Crisp freePrice updated 13d agoPrice updated 13d ago
Best Value

Chatwoot - Chatwoot offers a free plan, starts at $26/mo lower ($19/mo vs $45/mo).

Chatwoot vs Crisp: Quick Pricing Facts

FeatureChatwootCrisp
Starting Price$19/mo$45/mo
Number of Plans44
Free TierYesYes
Pricing Modelopen-sourcefreemium
Annual DiscountN/AN/A

Chatwoot is the more affordable option, starting at $19/mo compared to Crisp's $45/mo. Both are Customer Support tools with 8 combined pricing plans and 23 features compared.

Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Crisp uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Free
$0/monthCheapest
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Mini
$45/month
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Essentials
$95/month
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Plus
$295/month

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Chatwoot

Open-source customer engagement suite with live chat

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Frequently Asked Questions: Chatwoot vs Crisp

Which is cheaper, Chatwoot or Crisp?
As of July 2026, Chatwoot starts at a lower price point. Chatwoot starts at $19/mo while Crisp starts at $45/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Crisp?
Chatwoot offers 4 pricing plans, while Crisp offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Crisp offer a free plan?
Yes, both Chatwoot and Crisp offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What pricing models do Chatwoot and Crisp use?
Chatwoot uses a open-source pricing model, while Crisp uses freemium pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Crisp compare for Customer Support?
Both Chatwoot and Crisp are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Crisp offers 4 plans starting at $45/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Crisp Official Pricing- Vendor pricing page

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