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Clarity by Microsoft vs Pendo: Pricing Comparison 2026

Side-by-side pricing comparison of Clarity by Microsoft and Pendo. See all plans, features, and costs at a glance.

Bottom line: Both Clarity by Microsoft and Pendo offer free plans. Clarity by Microsoft has 1 pricing tiers while Pendo has 4.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
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Clarity by Microsoft vs Pendo: Quick Pricing Facts

FeatureClarity by MicrosoftPendo
Starting PriceCustom pricingCustom pricing
Number of Plans14
Free TierYesYes
Pricing Modelfreemiumusage-based
Annual DiscountN/AN/A

Clarity by Microsoft and Pendo are both priced at Custom pricing, making them equally accessible Analytics tools. Together they offer 5 pricing plans with 17 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Clarity by Microsoft uses freemium pricing while Pendo uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Clarity by Microsoft
Clarity by Microsoft
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • Gratuit à jamais
  • Plus de 2 millions de sites et d’applications dans le monde entier
  • Conforme aux RGPD et CCPA (California Consumer Privacy Act)
Free
$0/monthCheapest
Includes
  • Product Analytics
  • In-app Guides
  • Up to 500 MAUs
Tier 2
-
Base
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
Tier 3
-
Core
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
Tier 4
-
UltimatePopular
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
  • Sentiment (NPS, PMF, CSAT surveys)
  • Journey orchestration
  • Data Sync

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Clarity by Microsoft

Free heatmaps and session recordings by Microsoft

View all Clarity by Microsoft plans

Pendo

Product analytics with in-app guides and user feedback

View all Pendo plans

Which Should You Choose?

Choose Clarity by Microsoft if:

  • You need free session recordings and heatmaps for your website with no limits
  • Visual behavior data - where users click and how they scroll - is all you need
  • Zero budget and quick setup are hard constraints

Choose Pendo if:

  • You build a SaaS product and need in-app guides, onboarding flows, and feature adoption analytics
  • Pendo's combination of in-app analytics, NPS surveys, and user guidance is purpose-built for product teams
  • You need to measure feature adoption and drive user behavior inside your application

Clarity visualizes how users interact with web pages. Pendo is a product experience platform combining in-app analytics, onboarding flows, and feedback collection for SaaS products. Pendo's pricing is custom enterprise with a limited free tier. These tools address different audiences: Clarity suits marketers and UX researchers analyzing web pages, Pendo suits product managers improving SaaS application experiences. A SaaS company likely needs Pendo for the app and could use Clarity for the marketing site.

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Frequently Asked Questions: Clarity by Microsoft vs Pendo

How many pricing plans does Clarity by Microsoft have vs Pendo?
Clarity by Microsoft offers 1 pricing plan, while Pendo offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Clarity by Microsoft or Pendo offer a free plan?
Yes, both Clarity by Microsoft and Pendo offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Pendo plan?
The Ultimate plan is Pendo's most popular tier, priced at Custom pricing. Key features include Product Analytics, In-app Guides, Session Replay.
Does Clarity by Microsoft or Pendo offer custom enterprise pricing?
Pendo offers a custom-priced enterprise tier for larger teams. Clarity by Microsoft lists all its pricing publicly.
What pricing models do Clarity by Microsoft and Pendo use?
Clarity by Microsoft uses a freemium pricing model, while Pendo uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Clarity by Microsoft and Pendo compare for Analytics?
Both Clarity by Microsoft and Pendo are Analytics tools. Clarity by Microsoft offers 1 plan starting at Custom pricing, while Pendo offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Analytics needs.
AI Recommendations

Sources

  1. Clarity by Microsoft Official Pricing- Vendor pricing page
  2. Pendo Official Pricing- Vendor pricing page

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