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Customer Support

Crisp vs Papercups: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Papercups. See all plans, features, and costs at a glance.

Bottom line: Both Crisp and Papercups offer free plans. Crisp has 4 pricing tiers while Papercups has 1.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Crisp freeTry Papercups freePrice updated today

Crisp vs Papercups: Quick Pricing Facts

FeatureCrispPapercups
Starting PriceCustom pricingCustom pricing
Number of Plans41
Free TierYesYes
Pricing Modelfreemiumopen-source
Annual DiscountN/AN/A

Crisp and Papercups are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 2 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Crisp uses freemium pricing while Papercups uses open-source pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Papercups
Papercups
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Free
$0/monthCheapest
Includes
  • Open-source live chat
  • Self-hosted
Start with Free
Tier 2
Mini
Custom pricing
Start with Mini
-
Tier 3
Essentials
Custom pricing
Start with Essentials
-
Tier 4
PlusPopular
Custom pricing
Start with Plus
-

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Crisp

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Papercups

Open-source live chat widget for websites

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Frequently Asked Questions: Crisp vs Papercups

How many pricing plans does Crisp have vs Papercups?
Crisp offers 4 pricing plans, while Papercups offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Papercups offer a free plan?
Yes, both Crisp and Papercups offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Papercups offer custom enterprise pricing?
Crisp offers a custom-priced enterprise tier for larger teams. Papercups lists all its pricing publicly.
What pricing models do Crisp and Papercups use?
Crisp uses a freemium pricing model, while Papercups uses open-source pricing. The right model depends on your team size and usage patterns.
How do Crisp and Papercups compare for Customer Support?
Both Crisp and Papercups are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Papercups offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Papercups Official Pricing- Vendor pricing page

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