Crisp vs Zendesk: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Zendesk. See all plans, features, and costs at a glance.
Bottom line: Crisp starts at Custom pricing and Zendesk starts at $19/mo. Compare all 12 pricing tiers side by side.
Last updated: June 4, 2026
Crisp - Crisp offers a free plan.
Crisp vs Zendesk: Quick Pricing Facts
| Feature | Crisp | Zendesk |
|---|---|---|
| Starting Price | Custom pricing | $19/mo |
| Number of Plans | 4 | 8 |
| Free Tier | Yes | No |
| Pricing Model | freemium | per-seat |
| Annual Discount | N/A | N/A |
Crisp and Zendesk are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 12 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.
Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Zendesk uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try free |  Zendesk Try freeAffiliate |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | Support Team $19/month |
| Tier 2 | Mini Custom pricing | Suite Team $55/monthCheapest |
| Tier 3 | Essentials Custom pricing | Suite Professional $115/monthCheapest |
| Tier 4 | PlusPopular Custom pricing | Suite Enterprise + Copilot Custom pricing |
| Tier 5 | - | Copilot $50/monthCheapest |
| Tier 6 | - | Workforce Engagement Bundle $50/monthCheapest |
| Tier 7 | - | Contact Center $50/monthCheapest |
| Tier 8 | - | How can we help? Contact us. Custom pricing |
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Crisp
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Frequently Asked Questions: Crisp vs Zendesk
How many pricing plans does Crisp have vs Zendesk?
Does Crisp or Zendesk offer a free plan?
What is the most popular Crisp plan?
Does Crisp or Zendesk offer custom enterprise pricing?
What pricing models do Crisp and Zendesk use?
How do Crisp and Zendesk compare for Customer Support?
Sources
- Crisp Official Pricing- Vendor pricing page
- Zendesk Official Pricing- Vendor pricing page
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