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Customer Support

Gorgias vs Zendesk: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Zendesk. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $9/mo cheaper than Zendesk ($19/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry Zendesk freePrice updated 10d agoPrice updated 10d ago

Gorgias vs Zendesk: Quick Pricing Facts

FeatureGorgiasZendesk
Starting Price$10/mo$19/mo
Number of Plans58
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Zendesk's $19/mo. Both are Customer Support tools with 13 combined pricing plans and 0 features compared.

Gorgias uses usage-based pricing while Zendesk uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Zendesk
Zendesk
Try free
Tier 1
Starter
$10/monthCheapest
Support Team
$19/month
Tier 2
Basic
$50/monthCheapest
Suite Team
$55/month
Tier 3
Pro
$300/month
Suite Professional
$115/monthCheapest
Tier 4
Advanced
$750/monthCheapest
Suite Enterprise + Copilot
Custom pricing
Tier 5
Enterprise
Custom pricing
Copilot
$50/monthCheapest
Tier 6
-
Workforce Engagement Bundle
$50/monthCheapest
Tier 7
-
Contact Center
$83/monthCheapest
Tier 8
-
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Custom pricing

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Zendesk

Customer service and engagement platform with ticketing

View all Zendesk plans

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Frequently Asked Questions: Gorgias vs Zendesk

Which is cheaper, Gorgias or Zendesk?
As of July 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Zendesk starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Zendesk?
Gorgias offers 5 pricing plans, while Zendesk offers 8 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Zendesk offer custom enterprise pricing?
Yes, both Gorgias and Zendesk offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Gorgias and Zendesk use?
Gorgias uses a usage-based pricing model, while Zendesk uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Zendesk compare for Customer Support?
Both Gorgias and Zendesk are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Zendesk offers 8 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Zendesk Official Pricing- Vendor pricing page

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