Crisp vs Dixa: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Dixa. See all plans, features, and costs at a glance.
Bottom line: Crisp starts at $45/mo, making it $44/mo cheaper than Dixa ($89/mo). Crisp offers a free plan.
Last updated: August 24, 2026
Crisp - Crisp for small teams on a budget; Dixa for mid-market support operations.
Crisp vs Dixa: Quick Pricing Facts
| Feature | Crisp | Dixa |
|---|---|---|
| Starting Price | $45/mo | $89/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
Crisp is the more affordable option, starting at $45/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 28 features compared. At comparable tiers, the monthly price difference is $156.
Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Dixa uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try free |  Dixa Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | Growth $89/month Includes
|
| Tier 2 | Mini $45/monthCheapest | UltimatePopular $139/month Includes
|
| Tier 3 | Essentials $95/monthCheapest | Prime $179/month Includes
|
| Tier 4 | PlusPopular $295/monthCheapest | - |
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Crisp
Crisp for small teams on a budget; Dixa for mid-market support operations.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Crisp freeFree plan availableWhich Should You Choose?
Choose Crisp if:
- •You need an affordable all-in-one customer messaging tool with live chat and email
- •You want chatbot builder and knowledge base without enterprise pricing
- •Your team is small and needs quick setup
Choose Dixa if:
- •You need advanced omnichannel routing with SLA management
- •You want real-time queue analytics and workforce management features
- •Your support operation has multiple teams and complex routing needs
Crisp is an affordable customer messaging platform starting free with paid plans from $25/workspace/month. Dixa is an enterprise omnichannel platform starting around $39/agent/month. Crisp is better for small teams that want multi-channel coverage at low cost. Dixa is better for mid-market support teams that need routing intelligence and real-time analytics. Crisp wins on price; Dixa wins on enterprise operations.
Frequently Asked Questions: Crisp vs Dixa
Which is cheaper, Crisp or Dixa?
How many pricing plans does Crisp have vs Dixa?
Does Crisp or Dixa offer a free plan?
What is the most popular Crisp plan?
What is the most popular Dixa plan?
What pricing models do Crisp and Dixa use?
How do Crisp and Dixa compare for Customer Support?
Sources
- Crisp Official Pricing- Vendor pricing page
- Dixa Official Pricing- Vendor pricing page
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