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Customer Support

Crisp vs Dixa: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Dixa. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at $45/mo, making it $44/mo cheaper than Dixa ($89/mo). Crisp offers a free plan.

Last updated: September 7, 2026

Data compiled by Arthur Jacquemin
Updated September 7, 2026
Try Crisp freeTry Dixa freePrice updated 3d agoPrice updated 3d ago
Best Value

Crisp - Crisp offers a free plan, starts at $44/mo lower ($45/mo vs $89/mo), offers 4 tiers vs 3.

Crisp vs Dixa: Quick Pricing Facts

FeatureCrispDixa
Starting Price$45/mo$89/mo
Number of Plans43
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

Crisp is the more affordable option, starting at $45/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 28 features compared.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Dixa uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Dixa
Tier 1
Free
$0/monthCheapest
Start with Free
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Start with Growth
Tier 2
Mini
$45/monthCheapest
Start with Mini
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Start with Ultimate
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Start with Prime
Tier 4
Plus
$295/monthCheapest
Start with Plus
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Crisp

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Conversational customer service platform

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Frequently Asked Questions: Crisp vs Dixa

Which is cheaper, Crisp or Dixa?
As of September 2026, Crisp starts at a lower price point. Crisp starts at $45/mo while Dixa starts at $89/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Dixa?
Crisp offers 4 pricing plans, while Dixa offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Dixa offer a free plan?
Crisp offers a free plan, while Dixa does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
What pricing models do Crisp and Dixa use?
Crisp uses a freemium pricing model, while Dixa uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Dixa compare for Customer Support?
Both Crisp and Dixa are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Dixa offers 3 plans starting at $89/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Dixa Official Pricing- Vendor pricing page

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