Dixa vs Gorgias: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Gorgias. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $79/mo cheaper than Dixa ($89/mo). Neither offers a free plan.
Last updated: March 16, 2026
Dixa vs Gorgias: Quick Pricing Facts
| Feature | Dixa | Gorgias |
|---|---|---|
| Starting Price | $89/mo | $10/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | No |
| Pricing Model | per-seat | usage-based |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Dixa's $89/mo. Both are Customer Support tools with 8 combined pricing plans and 0 features compared.
Dixa uses per-seat pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try it free |  Gorgias Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | Starter $10/monthCheapest |
| Tier 2 | Ultimate $139/month | Basic $50/monthCheapest |
| Tier 3 | Prime $179/monthCheapest | Pro $300/month |
| Tier 4 | — | Advanced $750/monthCheapest |
| Tier 5 | — | Enterprise Custom pricing |
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Gorgias
Gorgias starts at $79/mo lower ($10/mo vs $89/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gorgias
Try Gorgias freeWhich Should You Choose?
Choose Dixa if:
- •You need predictable billing — Dixa's per-seat model avoids surprise overages
- •You value Dixa's specific feature progression from free to advanced tier levels
- •Dixa's approach to Customer Support reflects how modern teams actually use these tools
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $79/mo compared to Dixa at $89/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments
Gorgias is the more affordable choice [1], starting at $10/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $3950/month. Gorgias offers 5 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. If controlling SaaS spend is a priority, Gorgias offers the better cost-to-value ratio. Consider Dixa only if its unique capabilities directly address a gap Gorgias cannot fill.
Frequently Asked Questions: Dixa vs Gorgias
Which is cheaper, Dixa or Gorgias?
How many pricing plans does Dixa have vs Gorgias?
Does Dixa or Gorgias offer custom enterprise pricing?
What pricing models do Dixa and Gorgias use?
How do Dixa and Gorgias compare for Customer Support?
Sources
- Dixa Official Pricing— Vendor pricing page
- Gorgias Official Pricing— Vendor pricing page
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