Crisp vs Fider: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Fider. See all plans, features, and costs at a glance.
Bottom line: Crisp starts at Custom pricing and Fider starts at Custom pricing. Compare all 8 pricing tiers side by side.
Last updated: July 6, 2026
Crisp vs Fider: Quick Pricing Facts
| Feature | Crisp | Fider |
|---|---|---|
| Starting Price | Custom pricing | Custom pricing |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | flat | open-source |
| Annual Discount | N/A | N/A |
Crisp and Fider are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.
Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Fider uses open-source pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try free |  Fider Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | Create your Fider board, give it a title and a welcome message. Custom pricing |
| Tier 2 | Mini Custom pricing | Kick things off by adding a few ideas to your Fider board. Custom pricing |
| Tier 3 | Essentials Custom pricing | Now you've got a public list of ideas, let the voting commence. Custom pricing |
| Tier 4 | PlusPopular Custom pricing | Now you can sit back, and see which features and ideas your customers really want Custom pricing |
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Crisp if:
- •You need live chat and multi-channel customer support
- •You want a managed SaaS tool without self-hosting overhead
- •Your team handles customer conversations, not just feature requests
Choose Fider if:
- •You only need a free open-source feature voting board
- •You want to self-host a simple feedback tool with no monthly fees
- •Your goal is collecting feature requests from users
Fider is a free open-source product feedback tool. Crisp is a paid customer messaging platform starting free with paid tiers. Fider does one thing: collect and prioritize feature ideas. Crisp does many things: live chat, email, chatbots, CRM. If you need feedback collection only, Fider is free and simple. If you need customer communication, Crisp is more appropriate.
Frequently Asked Questions: Crisp vs Fider
How many pricing plans does Crisp have vs Fider?
Does Crisp or Fider offer a free plan?
What is the most popular Crisp plan?
Does Crisp or Fider offer custom enterprise pricing?
What pricing models do Crisp and Fider use?
How do Crisp and Fider compare for Customer Support?
Sources
- Crisp Official Pricing- Vendor pricing page
- Fider Official Pricing- Vendor pricing page
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