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Fider vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and Gorgias starts at $10/mo. Compare all 9 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Fider vs Gorgias: Quick Pricing Facts

FeatureFiderGorgias
Starting PriceCustom pricing$10/mo
Number of Plans45
Free TierNoNo
Pricing Modelopen-sourceusage-based
Annual DiscountN/AN/A

Fider and Gorgias are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 9 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.

Fider uses open-source pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Start with Create your Fider board, give it a title and a welcome message.
Starter
$10/monthCheapest
Start with Starter
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
Start with Kick things off by adding a few ideas to your Fider board.
Basic
$50/monthCheapest
Start with Basic
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
Start with Now you've got a public list of ideas, let the voting commence.
Pro
$300/monthCheapest
Start with Pro
Tier 4
Well done, you can sit back, and see which features and ideas your customers really want
Custom pricing
Start with Well done, you can sit back, and see which features and ideas your customers really want
Advanced
$750/monthCheapest
Start with Advanced
Tier 5
Enterprise
Custom pricing
Start with Enterprise

Swipe to compare plans →

Fider

Free open-source feature request and feedback platform

View all Fider plans

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans
Our Pick

Gorgias

Gorgias offers 5 tiers vs 4.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Gorgias

Try Gorgias free

Which Should You Choose?

Choose Fider if:

  • You prioritize Fider's user experience and interface over price (both tools are similarly priced)
  • Fider's 4-tier open-source structure gives clearer cost visibility for budget planning
  • You value Fider's specific feature progression from free to advanced tier levels

Choose Gorgias if:

  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You prioritize Gorgias's user experience and interface over price (both tools are similarly priced)
  • You need predictable billing — Gorgias's usage-based model avoids surprise overages

Fider and Gorgias offer competitively positioned plans [1], with Fider starting at Custom pricing and Gorgias at $10/mo. This pricing similarity means value differentiation comes down to feature alignment rather than cost. Fider provides 4 pricing tiers versus Gorgias' 5 options, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.

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Frequently Asked Questions: Fider vs Gorgias

How many pricing plans does Fider have vs Gorgias?
Fider offers 4 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Fider or Gorgias offer custom enterprise pricing?
Yes, both Fider and Gorgias offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Fider and Gorgias use?
Fider uses a open-source pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Fider and Gorgias compare for Customer Support?
Both Fider and Gorgias are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while Gorgias offers 5 plans starting at $10/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Fider Official PricingVendor pricing page
  2. Gorgias Official PricingVendor pricing page

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