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Customer Support

Fider vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Fider and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Fider starts at Custom pricing and Gorgias starts at $10/mo. Compare all 9 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Fider freeTry Gorgias freeAffiliatePrice updated 11d agoPrice updated 11d ago
Best Value

Gorgias - Gorgias offers 5 tiers vs 4.

Fider vs Gorgias: Quick Pricing Facts

FeatureFiderGorgias
Starting PriceCustom pricing$10/mo
Number of Plans45
Free TierNoNo
Pricing Modelopen-sourceusage-based
Annual DiscountN/AN/A

Fider and Gorgias are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 9 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.

Fider uses open-source pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Create your Fider board, give it a title and a welcome message.
Custom pricing
Starter
$10/monthCheapest
Tier 2
Kick things off by adding a few ideas to your Fider board.
Custom pricing
Basic
$50/monthCheapest
Tier 3
Now you've got a public list of ideas, let the voting commence.
Custom pricing
Pro
$300/monthCheapest
Tier 4
Now you can sit back, and see which features and ideas your customers really want
Custom pricing
Advanced
$750/monthCheapest
Tier 5
-
Enterprise
Custom pricing

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Fider

Free open-source feature request and feedback platform

View all Fider plans

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Frequently Asked Questions: Fider vs Gorgias

How many pricing plans does Fider have vs Gorgias?
Fider offers 4 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Fider or Gorgias offer custom enterprise pricing?
Yes, both Fider and Gorgias offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Fider and Gorgias use?
Fider uses a open-source pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Fider and Gorgias compare for Customer Support?
Both Fider and Gorgias are Customer Support tools. Fider offers 4 plans starting at Custom pricing, while Gorgias offers 5 plans starting at $10/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Fider Official Pricing- Vendor pricing page
  2. Gorgias Official Pricing- Vendor pricing page

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