Canny vs Fider: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Fider. See all plans, features, and costs at a glance.
Bottom line: Canny starts at $79/mo and Fider starts at Custom pricing. Compare all 7 pricing tiers side by side.
Last updated: July 6, 2026
Canny - Canny is more capable as a managed platform; Fider is the best choice when budget is tight and self-hosting is viable.
Canny vs Fider: Quick Pricing Facts
| Feature | Canny | Fider |
|---|---|---|
| Starting Price | $79/mo | Custom pricing |
| Number of Plans | 3 | 4 |
| Free Tier | Yes | No |
| Pricing Model | flat | open-source |
| Annual Discount | N/A | N/A |
Canny and Fider are both priced at $79/mo, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 9 features compared, so the best choice comes down to which features match your needs.
Canny stands out with a free plan for getting started. Canny uses flat pricing while Fider uses open-source pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Fider Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Create your Fider board, give it a title and a welcome message. Custom pricing |
| Tier 2 | $79 / month billed yearlyPopular $79/monthCheapest Includes
| Kick things off by adding a few ideas to your Fider board. Custom pricing |
| Tier 3 | Let's talk Custom pricing Includes
| Now you've got a public list of ideas, let the voting commence. Custom pricing |
| Tier 4 | - | Now you can sit back, and see which features and ideas your customers really want Custom pricing |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Canny
Canny is more capable as a managed platform; Fider is the best choice when budget is tight and self-hosting is viable.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Canny freeFree plan availableWhich Should You Choose?
Choose Canny if:
- •You need a managed platform with roadmap, changelog, and CRM integrations
- •You want analytics on feedback trends and user segment data
- •You prefer a SaaS product over managing self-hosted infrastructure
Choose Fider if:
- •You need a free open-source feature voting board you can self-host
- •You want full data control without a monthly SaaS fee
- •You have engineering capacity to host and maintain the platform
Fider is an open-source, self-hosted feature voting platform that is free to run. Canny is a managed SaaS platform starting at $79/month with more features including roadmap and changelog tools. For teams with the engineering capacity to self-host, Fider eliminates the monthly cost entirely. For teams that want a managed solution with richer features, Canny is worth the investment.
Frequently Asked Questions: Canny vs Fider
How many pricing plans does Canny have vs Fider?
Does Canny or Fider offer a free plan?
What is the most popular Canny plan?
Does Canny or Fider offer custom enterprise pricing?
What pricing models do Canny and Fider use?
How do Canny and Fider compare for Customer Support?
Sources
- Canny Official Pricing- Vendor pricing page
- Fider Official Pricing- Vendor pricing page
Related Articles
Best Customer Support for Agencies (2026)
Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.
Best Customer Support for Enterprise (2026)
Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.
Best Customer Support for Small Teams (2026)
Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.
Track Price Changes
Get notified when pricing changes for these tools.