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Crisp vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Both Crisp and Tawk.to offer free plans. Crisp has 4 pricing tiers while Tawk.to has 1.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Crisp freeTry Tawk.to freePrice updated 11d agoUpdated this month

Crisp vs Tawk.to: Quick Pricing Facts

FeatureCrispTawk.to
Starting PriceCustom pricingCustom pricing
Number of Plans41
Free TierYesYes
Pricing Modelflatfreemium
Annual DiscountN/AN/A

Crisp and Tawk.to are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 5 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Crisp uses flat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Tawk.to
Tawk.to
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Tier 2
Mini
Custom pricing
Start with Mini
-
Tier 3
Essentials
Custom pricing
Start with Essentials
-
Tier 4
PlusPopular
Custom pricing
Start with Plus
-

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Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Which Should You Choose?

Choose Crisp if:

  • •You want chatbot automation and email in addition to live chat
  • •You need more than a basic chat widget
  • •You're willing to pay for a more capable platform

Choose Tawk.to if:

  • •You need a live chat widget with zero monthly cost
  • •You only need basic chat and ticketing without automation
  • •Budget is the primary constraint

Tawk.to is entirely free live chat software. Crisp has a free tier but charges for chatbots, integrations, and email features. For pure chat with no budget, Tawk.to is the obvious choice. For teams that need automation, chatbots, or email alongside chat, Crisp's paid tiers provide more capability. The decision comes down to whether you need automation or just a chat window.

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Frequently Asked Questions: Crisp vs Tawk.to

How many pricing plans does Crisp have vs Tawk.to?
Crisp offers 4 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Tawk.to offer a free plan?
Yes, both Crisp and Tawk.to offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Tawk.to offer custom enterprise pricing?
Crisp offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
What pricing models do Crisp and Tawk.to use?
Crisp uses a flat pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Crisp and Tawk.to compare for Customer Support?
Both Crisp and Tawk.to are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Tawk.to Official Pricing- Vendor pricing page

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