Crisp vs Tawk.to: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Tawk.to. See all plans, features, and costs at a glance.
Bottom line: Both Crisp and Tawk.to offer free plans. Crisp has 4 pricing tiers while Tawk.to has 1.
Last updated: March 16, 2026
Crisp vs Tawk.to: Quick Pricing Facts
| Feature | Crisp | Tawk.to |
|---|---|---|
| Starting Price | Custom pricing | Custom pricing |
| Number of Plans | 4 | 1 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | freemium |
| Annual Discount | N/A | N/A |
Crisp and Tawk.to are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 5 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Crisp uses flat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try it free |  Tawk.to Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | Forever Free $0/monthCheapest Includes
|
| Tier 2 | Mini Custom pricing | — |
| Tier 3 | Essentials Custom pricing | — |
| Tier 4 | PlusPopular Custom pricing | — |
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Which Should You Choose?
Choose Crisp if:
- •You prefer Crisp's free tier features—features
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Crisp offers negotiated terms for large deployments
Choose Tawk.to if:
- •You prefer Tawk.to's free tier features—Live Chat Software, Email Ticketing System
- •You want more features built-in—Tawk.to offers 5 additional features across its plans
- •You prioritize Tawk.to's user experience and interface over price (both tools are similarly priced)
Both Crisp and Tawk.to offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Crisp includes multiple features, while Tawk.to includes 5 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Crisp vs Tawk.to
How many pricing plans does Crisp have vs Tawk.to?
Does Crisp or Tawk.to offer a free plan?
What is the most popular Crisp plan?
Does Crisp or Tawk.to offer custom enterprise pricing?
What pricing models do Crisp and Tawk.to use?
How do Crisp and Tawk.to compare for Customer Support?
Sources
- Crisp Official Pricing— Vendor pricing page
- Tawk.to Official Pricing— Vendor pricing page
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