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Crisp vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at $45/mo, making it $1288/mo cheaper than UserVoice ($1333.33/mo). Crisp offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Crisp freeTry UserVoice freePrice updated 3d ago

Crisp vs UserVoice: Quick Pricing Facts

FeatureCrispUserVoice
Starting Price$45/mo$1333.33/mo
Number of Plans41
Free TierYesNo
Pricing Modelflatflat
Annual DiscountN/AN/A

Crisp is the more affordable option, starting at $45/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 9 features compared.

Crisp stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
UserVoice
UserVoice
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Mini
$45/monthCheapest
Start with Mini
-
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
-
Tier 4
PlusPopular
$295/monthCheapest
Start with Plus
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Crisp freeFree plan availableTry UserVoice freeFrom $1333.33/mo
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Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Which Should You Choose?

Choose Crisp if:

  • •You need live chat and customer support communication
  • •You want an affordable multi-channel messaging platform
  • •Your primary goal is handling customer conversations

Choose UserVoice if:

  • •You need enterprise product feedback management with voting boards
  • •You want SSO, audit logs, and advanced admin controls
  • •Your use case is product direction, not customer conversations

UserVoice is an enterprise product feedback platform. Crisp is a customer messaging platform. These tools don't compete - one handles product feedback, the other handles customer communication. Both could exist in the same company serving different teams.

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Frequently Asked Questions: Crisp vs UserVoice

Which is cheaper, Crisp or UserVoice?
As of August 2026, Crisp starts at a lower price point. Crisp starts at $45/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs UserVoice?
Crisp offers 4 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or UserVoice offer a free plan?
Crisp offers a free plan, while UserVoice does not. If budget is a concern, Crisp lets you get started at no cost.
Can I save money by paying annually for Crisp or UserVoice?
Both Crisp and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at $295/mo.
How do Crisp and UserVoice compare for Customer Support?
Both Crisp and UserVoice are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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