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Customer Support

Crisp vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at Custom pricing and Zoho CRM starts at $14/mo. Compare all 8 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Crisp freeTry Zoho CRM freeAffiliatePrice updated 12d agoUpdated this month
Best Value

Crisp - Crisp offers a free plan.

Crisp vs Zoho CRM: Quick Pricing Facts

FeatureCrispZoho CRM
Starting PriceCustom pricing$14/mo
Number of Plans44
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Crisp and Zoho CRM are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 35 features compared, so the best choice comes down to which features match your needs.

Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Zoho CRM uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Start with Free
Standard
$14/month
Includes
  • Envoi en masse d'e-mails
  • Modules personnalisés
  • Workflows
  • Cadences
  • Prévision de ventes
  • Champs de recherche
  • Canevas
  • Intégration à Office 365
  • Zoho Marketplace
Start with Standard
Tier 2
Mini
Custom pricing
Start with Mini
Professional
$23/monthCheapest
Includes
  • Blueprint
  • CPQ
  • SalesSignals
  • Gestion des stocks
  • Webhooks
  • Règles d'attribution
  • Règles de validation
  • Kiosque Studio
  • Intégration de Google Ads
Start with Professional
Tier 3
Essentials
Custom pricing
Start with Essentials
EnterprisePopular
$40/monthCheapest
Includes
  • Zia, assistante IA
  • Gestion des secteurs
  • Fonctions personnalisées
  • Orchestration des parcours
  • Portails multi-utilisateurs
  • Mises en page
  • Scripts client
  • Processus d'approbation
  • Sandbox
Start with Enterprise
Tier 4
PlusPopular
Custom pricing
Start with Plus
Ultimate
$52/monthCheapest
Includes
  • Limites de fonctionnalités avancées
  • Capacités d'IA étendues
  • Personnalisation avancée
  • Préparation des données
  • Analyse augmentée
  • Visualisation des données
  • Informations commerciales unifiées
  • Administration avancée
Start with Ultimate

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Try Crisp freeFree plan availableTry Zoho CRM freeFrom $14/mo
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Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Frequently Asked Questions: Crisp vs Zoho CRM

How many pricing plans does Crisp have vs Zoho CRM?
Crisp offers 4 pricing plans, while Zoho CRM offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Zoho CRM offer a free plan?
Crisp offers a free plan, while Zoho CRM does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include Zia, assistante IA, Gestion des secteurs, Fonctions personnalisées.
Does Crisp or Zoho CRM offer custom enterprise pricing?
Crisp offers a custom-priced enterprise tier for larger teams. Zoho CRM lists all its pricing publicly.
What pricing models do Crisp and Zoho CRM use?
Crisp uses a flat pricing model, while Zoho CRM uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Zoho CRM compare for Customer Support?
Both Crisp and Zoho CRM are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Zoho CRM offers 4 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

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