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Customer Support

Crisp vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $7/mo, making it $38/mo cheaper than Crisp ($45/mo). Crisp offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Crisp freeTry Zoho CRM freeAffiliatePrice updated 6d agoPrice updated 6d ago
Best Value

Zoho CRM - Zoho CRM offers a free plan, starts at $38/mo lower ($7/mo vs $45/mo), offers 5 tiers vs 4.

Crisp vs Zoho CRM: Quick Pricing Facts

FeatureCrispZoho CRM
Starting Price$45/mo$7/mo
Number of Plans45
Free TierYesYes
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $7/mo compared to Crisp's $45/mo. Both are Customer Support tools with 9 combined pricing plans and 52 features compared. At comparable tiers, the monthly price difference is $272.

Both tools offer free plans, making them accessible for teams on a budget. Crisp uses flat pricing while Zoho CRM uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Start with Free
Free
$0/monthCheapest
Includes
  • Contact management
  • Follow-up reminders
  • Workflow automation
  • Custom email templates
  • Tasks, meetings & calls
  • Data import and export
  • Standard reports
  • APIs
  • Mobile apps
Start with Free
Tier 2
Mini
$45/month
Start with Mini
Standard
$14/monthCheapest
Includes
  • Email integration & mass emails
  • Built-in calling
  • Multiple sales pipelines
  • Calendar integration
  • Data capture via forms
  • Sales forecasting
  • Data enrichment
  • Custom modules
  • HIPAA compliance
  • Gmail and Outlook integration
  • Slack, Zoom, Teams integration
Start with Standard
Tier 3
Essentials
$95/month
Start with Essentials
ProfessionalPopular
$23/monthCheapest
Includes
  • AI agents
  • Process management
  • Inventory management
  • Predictive intelligence
  • Unlimited reports
  • Configure, Price, Quote (CPQ)
  • Custom portals
  • Customer journeys
  • Web-to-case forms
  • Customer portals
  • Google Ads integration
Start with Professional
Tier 4
PlusPopular
$295/month
Start with Plus
Enterprise
$40/monthCheapest
Includes
  • Multi-team management
  • Reporting hierarchy
  • Custom buttons and functions
  • Extended field types
  • Sequential data collection
  • Approval process
  • Account Based Marketing
  • Developer sandbox
  • Field-level encryption
  • Extended AI capabilities
  • QuickBooks integration
Start with Enterprise
Tier 5
-
Bigin Express
$7/monthCheapest
Includes
  • Sales pipeline
  • Email integration
  • Built-in calling
  • Calendar integration
  • Appointment scheduling
  • Social Ads integration
  • Payment collection
  • Custom fields
  • Tags
  • QuickBooks integration
Start with Bigin Express

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Crisp

All-in-one business messaging platform with live chat

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Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Frequently Asked Questions: Crisp vs Zoho CRM

Which is cheaper, Crisp or Zoho CRM?
As of August 2026, Zoho CRM starts at a lower price point. Crisp starts at $45/mo while Zoho CRM starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Zoho CRM?
Crisp offers 4 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Zoho CRM offer a free plan?
Yes, both Crisp and Zoho CRM offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at $295/mo.
What is the most popular Zoho CRM plan?
The Professional plan is Zoho CRM's most popular tier, priced at $23/mo. Key features include AI agents, Process management, Inventory management.
What pricing models do Crisp and Zoho CRM use?
Crisp uses a flat pricing model, while Zoho CRM uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Zoho CRM compare for Customer Support?
Both Crisp and Zoho CRM are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Zoho CRM offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

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