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Customer Support

Gorgias vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $4/mo cheaper than Zoho CRM ($14/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry Zoho CRM freeAffiliatePrice updated 12d agoUpdated this month
Best Value

Gorgias - Gorgias starts at $4/mo lower ($10/mo vs $14/mo), offers 5 tiers vs 4.

Gorgias vs Zoho CRM: Quick Pricing Facts

FeatureGorgiasZoho CRM
Starting Price$10/mo$14/mo
Number of Plans54
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Zoho CRM's $14/mo. Both are Customer Support tools with 9 combined pricing plans and 35 features compared.

Gorgias uses usage-based pricing while Zoho CRM uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
Starter
$10/monthCheapest
Start with Starter
Standard
$14/month
Includes
  • Envoi en masse d'e-mails
  • Modules personnalisés
  • Workflows
  • Cadences
  • Prévision de ventes
  • Champs de recherche
  • Canevas
  • Intégration à Office 365
  • Zoho Marketplace
Start with Standard
Tier 2
Basic
$50/month
Start with Basic
Professional
$23/monthCheapest
Includes
  • Blueprint
  • CPQ
  • SalesSignals
  • Gestion des stocks
  • Webhooks
  • Règles d'attribution
  • Règles de validation
  • Kiosque Studio
  • Intégration de Google Ads
Start with Professional
Tier 3
Pro
$300/month
Start with Pro
EnterprisePopular
$40/monthCheapest
Includes
  • Zia, assistante IA
  • Gestion des secteurs
  • Fonctions personnalisées
  • Orchestration des parcours
  • Portails multi-utilisateurs
  • Mises en page
  • Scripts client
  • Processus d'approbation
  • Sandbox
Start with Enterprise
Tier 4
Advanced
$750/month
Start with Advanced
Ultimate
$52/monthCheapest
Includes
  • Limites de fonctionnalités avancées
  • Capacités d'IA étendues
  • Personnalisation avancée
  • Préparation des données
  • Analyse augmentée
  • Visualisation des données
  • Informations commerciales unifiées
  • Administration avancée
Start with Ultimate
Tier 5
Enterprise
Custom pricing
Start with Enterprise
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Gorgias

Helpdesk for ecommerce with deep Shopify integration

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Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Frequently Asked Questions: Gorgias vs Zoho CRM

Which is cheaper, Gorgias or Zoho CRM?
As of July 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Zoho CRM?
Gorgias offers 5 pricing plans, while Zoho CRM offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include Zia, assistante IA, Gestion des secteurs, Fonctions personnalisées.
Does Gorgias or Zoho CRM offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Zoho CRM lists all its pricing publicly.
What pricing models do Gorgias and Zoho CRM use?
Gorgias uses a usage-based pricing model, while Zoho CRM uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Zoho CRM compare for Customer Support?
Both Gorgias and Zoho CRM are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Zoho CRM offers 4 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

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