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Customer Support

Canny vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Canny and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $14/mo, making it $65/mo cheaper than Canny ($79/mo). Canny offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Canny freeTry Zoho CRM freeAffiliatePrice updated 12d agoUpdated this month
Best Value

Zoho CRM - Zoho CRM starts at $65/mo lower ($14/mo vs $79/mo), offers 4 tiers vs 3.

Canny vs Zoho CRM: Quick Pricing Facts

FeatureCannyZoho CRM
Starting Price$79/mo$14/mo
Number of Plans34
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $14/mo compared to Canny's $79/mo. Both are Customer Support tools with 7 combined pricing plans and 44 features compared. At comparable tiers, the monthly price difference is $39.

Canny stands out with a free plan for getting started. Canny uses flat pricing while Zoho CRM uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Canny
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
$0 / month
$0/monthCheapest
Includes
  • 25 tracked users
  • Automatic feedback capture
  • Unlimited feedback
Start with $0 / month
Standard
$14/month
Includes
  • Envoi en masse d'e-mails
  • Modules personnalisés
  • Workflows
  • Cadences
  • Prévision de ventes
  • Champs de recherche
  • Canevas
  • Intégration à Office 365
  • Zoho Marketplace
Start with Standard
Tier 2
$79 / month billed yearlyPopular
$79/month
Includes
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
Start with $79 / month billed yearly
Professional
$23/monthCheapest
Includes
  • Blueprint
  • CPQ
  • SalesSignals
  • Gestion des stocks
  • Webhooks
  • Règles d'attribution
  • Règles de validation
  • Kiosque Studio
  • Intégration de Google Ads
Start with Professional
Tier 3
Let's talk
Custom pricing
Includes
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
Start with Let's talk
EnterprisePopular
$40/monthCheapest
Includes
  • Zia, assistante IA
  • Gestion des secteurs
  • Fonctions personnalisées
  • Orchestration des parcours
  • Portails multi-utilisateurs
  • Mises en page
  • Scripts client
  • Processus d'approbation
  • Sandbox
Start with Enterprise
Tier 4
-
Ultimate
$52/monthCheapest
Includes
  • Limites de fonctionnalités avancées
  • Capacités d'IA étendues
  • Personnalisation avancée
  • Préparation des données
  • Analyse augmentée
  • Visualisation des données
  • Informations commerciales unifiées
  • Administration avancée
Start with Ultimate

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Ready to get started? Try either tool free — no credit card required.

Try Canny freeFree plan availableTry Zoho CRM freeFrom $14/mo
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Canny

Feature request tracking and product feedback board

View all Canny plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Frequently Asked Questions: Canny vs Zoho CRM

Which is cheaper, Canny or Zoho CRM?
As of July 2026, Zoho CRM starts at a lower price point. Canny starts at $79/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Canny have vs Zoho CRM?
Canny offers 3 pricing plans, while Zoho CRM offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Canny or Zoho CRM offer a free plan?
Canny offers a free plan, while Zoho CRM does not. If budget is a concern, Canny lets you get started at no cost.
What is the most popular Canny plan?
The $79 / month billed yearly plan is Canny's most popular tier, priced at $79/mo. Key features include 100+ tracked users, PM integrations, Advanced privacy.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include Zia, assistante IA, Gestion des secteurs, Fonctions personnalisées.
Does Canny or Zoho CRM offer custom enterprise pricing?
Canny offers a custom-priced enterprise tier for larger teams. Zoho CRM lists all its pricing publicly.
What pricing models do Canny and Zoho CRM use?
Canny uses a flat pricing model, while Zoho CRM uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Canny Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

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