Skip to main content
Customer Support

Dixa vs Drift: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Drift. See all plans, features, and costs at a glance.

Bottom line: Drift starts at $50/mo, making it $39/mo cheaper than Dixa ($89/mo). Drift offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry Drift freePrice updated 4d ago
Best Value

Dixa - Dixa for customer support; Drift for conversational sales and marketing.

Dixa vs Drift: Quick Pricing Facts

FeatureDixaDrift
Starting Price$89/mo$50/mo
Number of Plans34
Free TierNoYes
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Drift is the more affordable option, starting at $50/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 39 features compared. At comparable tiers, the monthly price difference is $89.

Drift stands out with a free plan for getting started. Dixa uses per-seat pricing while Drift uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited integrations
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
ProPopular
$50/monthCheapest
$600 / year
Includes
  • Advanced features
  • Unlimited integrations
  • Priority support
Tier 3
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Business
$100/monthCheapest
$1200 / year
Includes
  • All Pro features
  • Custom reporting
  • Dedicated account manager
Tier 4
-
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • 24/7 support

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Dixa

Conversational customer service platform

View all Dixa plans

Drift

Conversational marketing and sales platform

View all Drift plans
Our Pick

Dixa

Dixa for customer support; Drift for conversational sales and marketing.

Based on pricing data only. Review the full comparison below for your specific needs.

Try Dixa freeFrom $89/mo

Which Should You Choose?

Choose Dixa if:

  • You need an omnichannel customer support platform with queue management
  • You want SLA enforcement and agent performance analytics
  • Your support team handles inbound customer issues across channels

Choose Drift if:

  • You need a conversational marketing tool for B2B lead generation
  • You want chatbots that qualify leads and book sales meetings automatically
  • Your team uses chat as a revenue channel, not a support channel

Dixa is an omnichannel customer support platform built for support teams. Drift is a conversational marketing platform built for sales teams. Drift starts at $2,500/month. Dixa starts around $39/agent/month. These tools serve different organizational goals - support operations vs. revenue generation. Choosing between them depends on whether you're solving a support problem or a sales pipeline problem.

ShareShare

Frequently Asked Questions: Dixa vs Drift

Which is cheaper, Dixa or Drift?
As of August 2026, Drift starts at a lower price point. Dixa starts at $89/mo while Drift starts at $50/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Drift?
Dixa offers 3 pricing plans, while Drift offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Dixa or Drift offer a free plan?
Drift offers a free plan, while Dixa does not. If budget is a concern, Drift lets you get started at no cost.
Can I save money by paying annually for Dixa or Drift?
Both Dixa and Drift offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
What is the most popular Drift plan?
The Pro plan is Drift's most popular tier, priced at $50/mo. Key features include Advanced features, Unlimited integrations, Priority support.
Does Dixa or Drift offer custom enterprise pricing?
Drift offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Drift Official Pricing- Vendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.