Canny vs Drift: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Drift. See all plans, features, and costs at a glance.
Bottom line: Drift starts at $50/mo, making it $29/mo cheaper than Canny ($79/mo). Canny offers a free plan.
Last updated: July 6, 2026
Canny vs Drift: Quick Pricing Facts
| Feature | Canny | Drift |
|---|---|---|
| Starting Price | $79/mo | $50/mo |
| Number of Plans | 3 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | flat |
| Annual Discount | N/A | N/A |
Drift is the more affordable option, starting at $50/mo compared to Canny's $79/mo. Both are Customer Support tools with 7 combined pricing plans and 20 features compared. At comparable tiers, the monthly price difference is $29.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Drift Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| |
| Tier 2 | $79 / month billed yearlyPopular $79/month Includes
| ProPopular $50/monthCheapest $600 / year Includes
|
| Tier 3 | Let's talk Custom pricing Includes
| Business $100/monthCheapest $1200 / year Includes
|
| Tier 4 | - | Enterprise Custom pricing Includes
|
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Which Should You Choose?
Choose Canny if:
- •You need structured product feedback collection and feature request voting
- •You want a product roadmap tool tied to user requests and votes
- •You need to close the loop between user suggestions and product decisions
Choose Drift if:
- •You need a conversational marketing and sales platform with chatbots
- •You want live chat for sales qualification and pipeline generation
- •You need chat-to-CRM integration for B2B sales conversations
Drift is a conversational marketing and sales platform for pipeline generation. Canny is a product feedback management tool. Drift pricing starts at $2,500/month for its primary product. Canny starts at $79/month. These tools serve completely different functions - Drift helps acquire customers while Canny helps improve your product based on existing customer feedback.
Frequently Asked Questions: Canny vs Drift
Which is cheaper, Canny or Drift?
How many pricing plans does Canny have vs Drift?
Does Canny or Drift offer a free plan?
Can I save money by paying annually for Canny or Drift?
What is the most popular Canny plan?
What is the most popular Drift plan?
Does Canny or Drift offer custom enterprise pricing?
Sources
- Canny Official Pricing- Vendor pricing page
- Drift Official Pricing- Vendor pricing page
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