Canny vs Drift: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Drift. See all plans, features, and costs at a glance.
Bottom line: Canny starts at $19/mo, making it $31/mo cheaper than Drift ($50/mo). Canny offers a free plan.
Last updated: March 16, 2026
Canny vs Drift: Quick Pricing Facts
| Feature | Canny | Drift |
|---|---|---|
| Starting Price | $19/mo | $50/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | flat |
| Annual Discount | N/A | N/A |
Canny is the more affordable option, starting at $19/mo compared to Drift's $50/mo. Both are Customer Support tools with 8 combined pricing plans and 23 features compared. At comparable tiers, the monthly price difference is $29.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try it free |  Drift Try it free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| |
| Tier 2 | $19 / month billed yearly $19/monthCheapest Includes
| ProPopular $50/month $600 / year Includes
|
| Tier 3 | $79 / month billed yearlyPopular $79/monthCheapest Includes
| Business $100/month $1200 / year Includes
|
| Tier 4 | Let's talk Custom pricing Includes
| Enterprise Custom pricing Includes
|
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Canny
Canny offers a free plan, starts at $31/mo lower ($19/mo vs $50/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Canny
Try Canny freeWhich Should You Choose?
Choose Canny if:
- •You want lower per-user costs—Canny starts at $19/mo, saving $31/mo compared to Drift at $50/mo
- •You prefer Canny's free tier features—25 tracked users, Unlimited posts
- •You want more features built-in—Canny offers 1 additional features across its plans
Choose Drift if:
- •You prefer Drift's free tier features—Basic features, Limited integrations
- •You need predictable billing — Drift's flat model avoids surprise overages
- •Drift's feature bundling aligns with how Customer Support teams actually work day-to-day
Both Canny and Drift offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Canny includes 3 features, while Drift includes 2 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. When upgrading to paid tiers, Drift offers better value at approximately $29.00/mo difference for comparable tier levels. Plan accordingly if your team will graduate from the free tier within 12 months. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Canny vs Drift
Which is cheaper, Canny or Drift?
How many pricing plans does Canny have vs Drift?
Does Canny or Drift offer a free plan?
Can I save money by paying annually for Canny or Drift?
What is the most popular Canny plan?
What is the most popular Drift plan?
Does Canny or Drift offer custom enterprise pricing?
Sources
- Canny Official Pricing— Vendor pricing page
- Drift Official Pricing— Vendor pricing page
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