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Customer Support

Crisp vs Drift: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Drift. See all plans, features, and costs at a glance.

Bottom line: Both Crisp and Drift offer free plans. Crisp has 4 pricing tiers while Drift has 4.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Crisp freeTry Drift freePrice updated todayPrice updated 9d ago
Best Value

Drift - Drift offers a free plan.

Crisp vs Drift: Quick Pricing Facts

FeatureCrispDrift
Starting PriceCustom pricing$50/mo
Number of Plans44
Free TierYesYes
Pricing Modelfreemiumflat
Annual DiscountN/AN/A

Crisp and Drift are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 11 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Crisp uses freemium pricing while Drift uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Free
$0/monthCheapest
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited integrations
Tier 2
Mini
Custom pricing
ProPopular
$50/monthCheapest
$600 / year
Includes
  • Advanced features
  • Unlimited integrations
  • Priority support
Tier 3
Essentials
Custom pricing
Business
$100/monthCheapest
$1200 / year
Includes
  • All Pro features
  • Custom reporting
  • Dedicated account manager
Tier 4
PlusPopular
Custom pricing
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • 24/7 support

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Drift

Conversational marketing and sales platform

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Frequently Asked Questions: Crisp vs Drift

How many pricing plans does Crisp have vs Drift?
Crisp offers 4 pricing plans, while Drift offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Drift offer a free plan?
Yes, both Crisp and Drift offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Crisp or Drift?
Both Crisp and Drift offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
What is the most popular Drift plan?
The Pro plan is Drift's most popular tier, priced at $50/mo. Key features include Advanced features, Unlimited integrations, Priority support.
Does Crisp or Drift offer custom enterprise pricing?
Yes, both Crisp and Drift offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Crisp and Drift use?
Crisp uses a freemium pricing model, while Drift uses flat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Drift Official Pricing- Vendor pricing page

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