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Customer Support

Drift vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Drift and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $40/mo cheaper than Drift ($50/mo). Drift offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Drift freeTry Gorgias freeAffiliateUpdated this monthPrice updated 11d ago

Drift vs Gorgias: Quick Pricing Facts

FeatureDriftGorgias
Starting Price$50/mo$10/mo
Number of Plans45
Free TierYesNo
Pricing Modelflatusage-based
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Drift's $50/mo. Both are Customer Support tools with 9 combined pricing plans and 11 features compared.

Drift stands out with a free plan for getting started. Drift uses flat pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited integrations
Starter
$10/month
Tier 2
ProPopular
$50/monthCheapest
$600 / year
Includes
  • Advanced features
  • Unlimited integrations
  • Priority support
Basic
$50/monthCheapest
Tier 3
Business
$100/monthCheapest
$1200 / year
Includes
  • All Pro features
  • Custom reporting
  • Dedicated account manager
Pro
$300/month
Tier 4
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • 24/7 support
Advanced
$750/monthCheapest
Tier 5
-
Enterprise
Custom pricing

← Swipe to compare plans →

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Drift

Conversational marketing and sales platform

View all Drift plans

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Which Should You Choose?

Choose Drift if:

  • You need conversational marketing to drive B2B sales pipeline
  • You want chatbots that book meetings and qualify leads
  • Your revenue model depends on outbound and inbound sales via chat

Choose Gorgias if:

  • You run an ecommerce store and need order-aware support
  • You want Shopify and WooCommerce integration in your support inbox
  • Your team handles post-purchase customer service

Gorgias is ecommerce support software. Drift is B2B conversational marketing software. These tools don't overlap. Gorgias handles post-sale customer support for online stores. Drift handles pre-sale lead capture and qualification for B2B companies. Different business models, different tools.

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Frequently Asked Questions: Drift vs Gorgias

Which is cheaper, Drift or Gorgias?
As of July 2026, Gorgias starts at a lower price point. Drift starts at $50/mo while Gorgias starts at $10/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Drift have vs Gorgias?
Drift offers 4 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Drift or Gorgias offer a free plan?
Drift offers a free plan, while Gorgias does not. If budget is a concern, Drift lets you get started at no cost.
Can I save money by paying annually for Drift or Gorgias?
Both Drift and Gorgias offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Drift plan?
The Pro plan is Drift's most popular tier, priced at $50/mo. Key features include Advanced features, Unlimited integrations, Priority support.
Does Drift or Gorgias offer custom enterprise pricing?
Yes, both Drift and Gorgias offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Drift and Gorgias use?
Drift uses a flat pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Drift Official Pricing- Vendor pricing page
  2. Gorgias Official Pricing- Vendor pricing page

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