Drift vs Gorgias: Pricing Comparison 2026
Side-by-side pricing comparison of Drift and Gorgias. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $40/mo cheaper than Drift ($50/mo). Drift offers a free plan.
Last updated: March 16, 2026
Drift vs Gorgias: Quick Pricing Facts
| Feature | Drift | Gorgias |
|---|---|---|
| Starting Price | $50/mo | $10/mo |
| Number of Plans | 4 | 5 |
| Free Tier | Yes | No |
| Pricing Model | flat | usage-based |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Drift's $50/mo. Both are Customer Support tools with 9 combined pricing plans and 11 features compared.
Drift stands out with a free plan for getting started. Drift uses flat pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Drift Try it free |  Gorgias Try it free |
|---|---|---|
| Tier 1 | Starter $10/month | |
| Tier 2 | ProPopular $50/monthCheapest $600 / year Includes
| Basic $50/monthCheapest |
| Tier 3 | Business $100/monthCheapest $1200 / year Includes
| Pro $300/month |
| Tier 4 | Enterprise Custom pricing Includes
| Advanced $750/monthCheapest |
| Tier 5 | — | Enterprise Custom pricing |
Swipe to compare plans →
Drift
Drift offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Drift
Try Drift freeWhich Should You Choose?
Choose Drift if:
- •You need a free plan with Basic features, Limited integrations—Drift offers no-cost access with no credit card required
- •You want more features built-in—Drift offers 11 additional features across its plans
- •Drift's flat pricing lets you match exact team size without tier gaps
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $40/mo compared to Drift at $50/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You need predictable billing — Gorgias's usage-based model avoids surprise overages
Drift offers a free plan [1], eliminating the cost barrier for evaluation, while Gorgias requires paid subscription from the start. This gives Drift a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Drift's free tier, upgrading to a paid plan at approximately $50/mo provides substantial additional functionality. Compare this pricing path against Gorgias' tiering starting at $10/mo to assess total cost of ownership over 12 months. Drift's 4 tiers provide flexibility at different budgets, while Gorgias' 5 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Drift is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Drift vs Gorgias
Which is cheaper, Drift or Gorgias?
How many pricing plans does Drift have vs Gorgias?
Does Drift or Gorgias offer a free plan?
Can I save money by paying annually for Drift or Gorgias?
What is the most popular Drift plan?
Does Drift or Gorgias offer custom enterprise pricing?
What pricing models do Drift and Gorgias use?
Sources
- Drift Official Pricing— Vendor pricing page
- Gorgias Official Pricing— Vendor pricing page
Related Articles
Track Price Changes
Get notified when pricing changes for these tools.