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Customer Support

Dixa vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Front. See all plans, features, and costs at a glance.

Bottom line: Front starts at $25/mo, making it $64/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Dixa vs Front: Quick Pricing Facts

FeatureDixaFront
Starting Price$89/mo$25/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Front is the more affordable option, starting at $25/mo compared to Dixa's $89/mo. Both are Customer Support tools with 6 combined pricing plans and 15 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Growth
$89/month
Start with Growth
Starter
$25/monthCheapest
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • Available AI add-ons: Copilot, QA, CSAT
Start with Starter
Tier 2
Ultimate
$139/month
Start with Ultimate
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI Autopilot add-on
Start with Professional
Tier 3
Prime
$179/month
Start with Prime
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise

Swipe to compare plans →

Dixa

Conversational customer service platform

View all Dixa plans

Front

Shared inbox platform for team email and communication

View all Front plans
Our Pick

Front

Front starts at $64/mo lower ($25/mo vs $89/mo).

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Front

Try Front free

Which Should You Choose?

Choose Dixa if:

  • Dixa's per-seat pricing lets you match exact team size without tier gaps
  • Dixa keeps its feature set lean, which means faster onboarding and less complexity
  • You need a Customer Support tool that scales with your team — Dixa's tier progression supports that

Choose Front if:

  • You want lower per-user costs—Front starts at $25/mo, saving $64/mo compared to Dixa at $89/mo
  • You want more features built-in—Front offers 15 additional features across its plans
  • Front's per-seat pricing lets you match exact team size without tier gaps

Front is the more affordable choice [1], starting at $25/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Front saving approximately $3200/month. Front offers 3 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Front provides 15 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Front delivers superior value. Dixa may justify its premium for specialized needs, but most organizations will find Front the smarter financial choice.

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Frequently Asked Questions: Dixa vs Front

Which is cheaper, Dixa or Front?
As of March 2026, Front starts at a lower price point. Dixa starts at $89/mo while Front starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Front?
Dixa offers 3 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
How do Dixa and Front compare for Customer Support?
Both Dixa and Front are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while Front offers 3 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Dixa Official PricingVendor pricing page
  2. Front Official PricingVendor pricing page

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