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Dixa vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Front. See all plans, features, and costs at a glance.

Bottom line: Front starts at $25/mo, making it $64/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry Front freePrice updated 4d agoPrice updated 4d ago

Dixa vs Front: Quick Pricing Facts

FeatureDixaFront
Starting Price$89/mo$25/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Front is the more affordable option, starting at $25/mo compared to Dixa's $89/mo. Both are Customer Support tools with 6 combined pricing plans and 43 features compared. At comparable tiers, the monthly price difference is $34.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Dixa
Front
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Start with Growth
Starter
$25/monthCheapest
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Start with Starter
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Start with Ultimate
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Start with Professional
Tier 3
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Start with Prime
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise

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Try Dixa freeFrom $89/moTry Front freeFrom $25/mo
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Dixa

Conversational customer service platform

View all Dixa plans

Front

Shared inbox platform for team email and communication

View all Front plans

Which Should You Choose?

Choose Dixa if:

  • •You need advanced omnichannel routing with SLA enforcement
  • •You want real-time analytics on agent performance and queue health
  • •Your team handles large inbound support volume

Choose Front if:

  • •You need collaborative email management with internal threading
  • •You want a shared inbox that feels like team email
  • •Your team handles external communication with internal coordination

Front is a collaborative team inbox starting at $29/seat/month. Dixa is an omnichannel support platform with routing and workforce management. Front is better for teams that primarily manage email collaboratively. Dixa is better for teams that need sophisticated call and chat routing across multiple channels. These tools attract different support philosophies.

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Frequently Asked Questions: Dixa vs Front

Which is cheaper, Dixa or Front?
As of August 2026, Front starts at a lower price point. Dixa starts at $89/mo while Front starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Front?
Dixa offers 3 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
How do Dixa and Front compare for Customer Support?
Both Dixa and Front are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while Front offers 3 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Front Official Pricing- Vendor pricing page

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