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Customer Support

Dixa vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Front. See all plans, features, and costs at a glance.

Bottom line: Dixa starts at Custom pricing and Front starts at $25/mo. Compare all 6 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Dixa freeTry Front freePrice updated 11d agoPrice updated 11d ago

Dixa vs Front: Quick Pricing Facts

FeatureDixaFront
Starting PriceCustom pricing$25/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Dixa and Front are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 15 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Growth
Custom pricing
Starter
$25/monthCheapest
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Tier 2
Ultimate
Custom pricing
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Tier 3
Prime
Custom pricing
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included

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Dixa

Conversational customer service platform

View all Dixa plans

Front

Shared inbox platform for team email and communication

View all Front plans

Which Should You Choose?

Choose Dixa if:

  • You need advanced omnichannel routing with SLA enforcement
  • You want real-time analytics on agent performance and queue health
  • Your team handles large inbound support volume

Choose Front if:

  • You need collaborative email management with internal threading
  • You want a shared inbox that feels like team email
  • Your team handles external communication with internal coordination

Front is a collaborative team inbox starting at $29/seat/month. Dixa is an omnichannel support platform with routing and workforce management. Front is better for teams that primarily manage email collaboratively. Dixa is better for teams that need sophisticated call and chat routing across multiple channels. These tools attract different support philosophies.

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Frequently Asked Questions: Dixa vs Front

How many pricing plans does Dixa have vs Front?
Dixa offers 3 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Dixa or Front offer custom enterprise pricing?
Dixa offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
How do Dixa and Front compare for Customer Support?
Both Dixa and Front are Customer Support tools. Dixa offers 3 plans starting at Custom pricing, while Front offers 3 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Front Official Pricing- Vendor pricing page

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