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Canny vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Canny and Front. See all plans, features, and costs at a glance.

Bottom line: Front starts at $25/mo, making it $54/mo cheaper than Canny ($79/mo). Canny offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Canny freeTry Front freePrice updated 10d agoPrice updated 10d ago

Canny vs Front: Quick Pricing Facts

FeatureCannyFront
Starting Price$79/mo$25/mo
Number of Plans33
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Front is the more affordable option, starting at $25/mo compared to Canny's $79/mo. Both are Customer Support tools with 6 combined pricing plans and 24 features compared. At comparable tiers, the monthly price difference is $26.

Canny stands out with a free plan for getting started. Canny uses flat pricing while Front uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Canny
Front
Tier 1
$0 / month
$0/monthCheapest
Includes
  • 25 tracked users
  • Automatic feedback capture
  • Unlimited feedback
Start with $0 / month
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Start with Starter
Tier 2
$79 / month billed yearlyPopular
$79/month
Includes
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
Start with $79 / month billed yearly
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Start with Professional
Tier 3
Let's talk
Custom pricing
Includes
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
Start with Let's talk
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise

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Try Canny freeFree plan availableTry Front freeFrom $25/mo
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Canny

Feature request tracking and product feedback board

View all Canny plans

Front

Shared inbox platform for team email and communication

View all Front plans

Which Should You Choose?

Choose Canny if:

  • •You need a product feedback platform for collecting and prioritizing feature requests
  • •You want roadmap management tied to user votes and requests
  • •Your primary user is a product manager, not a support agent

Choose Front if:

  • •You need a shared inbox for team email collaboration and customer communication
  • •You want email, SMS, and chat channels managed in one collaborative inbox
  • •You need routing, canned responses, and team assignments for customer messaging

Front is a collaborative customer communication platform - a shared inbox for email, SMS, and messaging. Canny is a product feedback platform. Front pricing starts at $19/user/month. Canny starts at $79/month flat. These tools serve different teams. Front handles ongoing customer communication. Canny captures structured feedback for product decisions.

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Frequently Asked Questions: Canny vs Front

Which is cheaper, Canny or Front?
As of July 2026, Front starts at a lower price point. Canny starts at $79/mo while Front starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Canny have vs Front?
Canny offers 3 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Canny or Front offer a free plan?
Canny offers a free plan, while Front does not. If budget is a concern, Canny lets you get started at no cost.
What is the most popular Canny plan?
The $79 / month billed yearly plan is Canny's most popular tier, priced at $79/mo. Key features include 100+ tracked users, PM integrations, Advanced privacy.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Canny or Front offer custom enterprise pricing?
Canny offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
What pricing models do Canny and Front use?
Canny uses a flat pricing model, while Front uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Canny Official Pricing- Vendor pricing page
  2. Front Official Pricing- Vendor pricing page

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