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Customer Support

Front vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Front and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $15/mo cheaper than Front ($25/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Front freeTry Gorgias freeAffiliatePrice updated 11d agoPrice updated 11d ago
Best Value

Gorgias - Gorgias starts at $15/mo lower ($10/mo vs $25/mo), offers 5 tiers vs 3.

Front vs Gorgias: Quick Pricing Facts

FeatureFrontGorgias
Starting Price$25/mo$10/mo
Number of Plans35
Free TierNoNo
Pricing Modelper-seatusage-based
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Front's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 15 features compared.

Front uses per-seat pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Front
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Start with Starter
Starter
$10/monthCheapest
Start with Starter
Tier 2
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Start with Professional
Basic
$50/monthCheapest
Start with Basic
Tier 3
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
Pro
$300/month
Start with Pro
Tier 4
-
Advanced
$750/monthCheapest
Start with Advanced
Tier 5
-
Enterprise
Custom pricing
Start with Enterprise

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Front

Shared inbox platform for team email and communication

View all Front plans

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Frequently Asked Questions: Front vs Gorgias

Which is cheaper, Front or Gorgias?
As of July 2026, Gorgias starts at a lower price point. Front starts at $25/mo while Gorgias starts at $10/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Front have vs Gorgias?
Front offers 3 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Front or Gorgias offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
What pricing models do Front and Gorgias use?
Front uses a per-seat pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Front and Gorgias compare for Customer Support?
Both Front and Gorgias are Customer Support tools. Front offers 3 plans starting at $25/mo, while Gorgias offers 5 plans starting at $10/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Front Official Pricing- Vendor pricing page
  2. Gorgias Official Pricing- Vendor pricing page

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