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Front vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Front and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $15/mo cheaper than Front ($25/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Front vs Gorgias: Quick Pricing Facts

FeatureFrontGorgias
Starting Price$25/mo$10/mo
Number of Plans35
Free TierNoNo
Pricing Modelper-seatusage-based
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Front's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 15 features compared.

Front uses per-seat pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • Available AI add-ons: Copilot, QA, CSAT
Start with Starter
Starter
$10/monthCheapest
Start with Starter
Tier 2
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI Autopilot add-on
Start with Professional
Basic
$50/monthCheapest
Start with Basic
Tier 3
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
Pro
$300/month
Start with Pro
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
Tier 5
Enterprise
Custom pricing
Start with Enterprise

Swipe to compare plans →

Front

Shared inbox platform for team email and communication

View all Front plans

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans
Our Pick

Gorgias

Gorgias starts at $15/mo lower ($10/mo vs $25/mo), offers 5 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Gorgias

Try Gorgias free

Which Should You Choose?

Choose Front if:

  • You want more features built-in—Front offers 15 additional features across its plans
  • You want Front's approach to incremental feature unlocking across its 3 pricing tiers
  • Front bundles more capabilities per tier, reducing the need for third-party add-ons

Choose Gorgias if:

  • You want lower per-user costs—Gorgias starts at $10/mo, saving $15/mo compared to Front at $25/mo
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments

Gorgias is the more affordable choice [1], starting at $10/mo compared to Front's $25/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $750/month. Gorgias offers 5 pricing tiers compared to Front's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 15 for Front, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Gorgias delivers superior value. Front may justify its premium for specialized needs, but most organizations will find Gorgias the smarter financial choice.

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Frequently Asked Questions: Front vs Gorgias

Which is cheaper, Front or Gorgias?
As of March 2026, Gorgias starts at a lower price point. Front starts at $25/mo while Gorgias starts at $10/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Front have vs Gorgias?
Front offers 3 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Front or Gorgias offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
What pricing models do Front and Gorgias use?
Front uses a per-seat pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Front and Gorgias compare for Customer Support?
Both Front and Gorgias are Customer Support tools. Front offers 3 plans starting at $25/mo, while Gorgias offers 5 plans starting at $10/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Front Official PricingVendor pricing page
  2. Gorgias Official PricingVendor pricing page

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