Dixa vs Gladly: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Gladly. See all plans, features, and costs at a glance.
Bottom line: Gladly starts at $29/mo, making it $60/mo cheaper than Dixa ($89/mo). Gladly offers a free plan.
Last updated: March 16, 2026
Dixa vs Gladly: Quick Pricing Facts
| Feature | Dixa | Gladly |
|---|---|---|
| Starting Price | $89/mo | $29/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Gladly is the more affordable option, starting at $29/mo compared to Dixa's $89/mo. Both are Customer Support tools with 8 combined pricing plans and 15 features compared.
Gladly stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try it free |  Gladly Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | |
| Tier 2 | Ultimate $139/month | Starter $29/monthCheapest $29 / year Includes
|
| Tier 3 | Prime $179/month | ProPopular $99/monthCheapest $99 / year Includes
|
| Tier 4 | — | Business $199/monthCheapest $199 / year Includes
|
| Tier 5 | — | Enterprise Custom pricing Includes
|
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Gladly
Gladly offers a free plan, starts at $60/mo lower ($29/mo vs $89/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gladly
Try Gladly freeWhich Should You Choose?
Choose Dixa if:
- •You want Dixa's approach to incremental feature unlocking across its 3 pricing tiers
- •Dixa keeps its feature set lean, which means faster onboarding and less complexity
- •You need a Customer Support tool that scales with your team — Dixa's tier progression supports that
Choose Gladly if:
- •You want lower per-user costs—Gladly starts at $29/mo, saving $60/mo compared to Dixa at $89/mo
- •You need a free plan with Basic features, Limited support—Gladly offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Gladly offers 15 additional features across its plans
Gladly is the more affordable choice [1], starting at $29/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Gladly saving approximately $3000/month. Gladly offers 5 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Gladly provides 15 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Gladly delivers superior value. Dixa may justify its premium for specialized needs, but most organizations will find Gladly the smarter financial choice.
Frequently Asked Questions: Dixa vs Gladly
Which is cheaper, Dixa or Gladly?
How many pricing plans does Dixa have vs Gladly?
Does Dixa or Gladly offer a free plan?
Can I save money by paying annually for Dixa or Gladly?
What is the most popular Gladly plan?
Does Dixa or Gladly offer custom enterprise pricing?
How do Dixa and Gladly compare for Customer Support?
Sources
- Dixa Official Pricing— Vendor pricing page
- Gladly Official Pricing— Vendor pricing page
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