Dixa vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Helpshift starts at $49/mo, making it $40/mo cheaper than Dixa ($89/mo). Helpshift offers a free plan.
Last updated: March 16, 2026
Dixa vs Helpshift: Quick Pricing Facts
| Feature | Dixa | Helpshift |
|---|---|---|
| Starting Price | $89/mo | $49/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | usage-based |
| Annual Discount | N/A | N/A |
Helpshift is the more affordable option, starting at $49/mo compared to Dixa's $89/mo. Both are Customer Support tools with 8 combined pricing plans and 14 features compared.
Helpshift stands out with a free plan for getting started. Dixa uses per-seat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try it free |  Helpshift Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | |
| Tier 2 | Ultimate $139/month | Starter $49/monthCheapest $588 / year Includes
|
| Tier 3 | Prime $179/month | ProPopular $99/monthCheapest $1188 / year Includes
|
| Tier 4 | — | Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | — | Enterprise Custom pricing Includes
|
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Helpshift
Helpshift offers a free plan, starts at $40/mo lower ($49/mo vs $89/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Helpshift
Try Helpshift freeWhich Should You Choose?
Choose Dixa if:
- •You want Dixa's approach to incremental feature unlocking across its 3 pricing tiers
- •Dixa keeps its feature set lean, which means faster onboarding and less complexity
- •You need a Customer Support tool that scales with your team — Dixa's tier progression supports that
Choose Helpshift if:
- •You want lower per-user costs—Helpshift starts at $49/mo, saving $40/mo compared to Dixa at $89/mo
- •You need a free plan with Basic support features, Limited user access—Helpshift offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Helpshift offers 14 additional features across its plans
Helpshift is the more affordable choice [1], starting at $49/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Helpshift saving approximately $2000/month. Helpshift offers 5 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Helpshift provides 14 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. The pricing math favors Helpshift for most team sizes. Dixa becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Dixa vs Helpshift
Which is cheaper, Dixa or Helpshift?
How many pricing plans does Dixa have vs Helpshift?
Does Dixa or Helpshift offer a free plan?
Can I save money by paying annually for Dixa or Helpshift?
What is the most popular Helpshift plan?
Does Dixa or Helpshift offer custom enterprise pricing?
What pricing models do Dixa and Helpshift use?
Sources
- Dixa Official Pricing— Vendor pricing page
- Helpshift Official Pricing— Vendor pricing page
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