Dixa vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Helpshift starts at $49/mo, making it $40/mo cheaper than Dixa ($89/mo). Helpshift offers a free plan.
Last updated: August 24, 2026
Dixa vs Helpshift: Quick Pricing Facts
| Feature | Dixa | Helpshift |
|---|---|---|
| Starting Price | $89/mo | $49/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | usage-based |
| Annual Discount | N/A | N/A |
Helpshift is the more affordable option, starting at $49/mo compared to Dixa's $89/mo. Both are Customer Support tools with 8 combined pricing plans and 42 features compared. At comparable tiers, the monthly price difference is $40.
Helpshift stands out with a free plan for getting started. Dixa uses per-seat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try free |  Helpshift Try free |
|---|---|---|
| Tier 1 | Growth $89/month Includes
| |
| Tier 2 | UltimatePopular $139/month Includes
| Starter $49/monthCheapest $588 / year Includes
|
| Tier 3 | Prime $179/month Includes
| ProPopular $99/monthCheapest $1188 / year Includes
|
| Tier 4 | - | Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | - | Enterprise Custom pricing Includes
|
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Dixa if:
- •You need omnichannel support including phone, email, and chat
- •You want advanced routing and SLA management
- •Your product is web-based or desktop
Choose Helpshift if:
- •You need in-app support for iOS and Android mobile apps
- •You want mobile SDKs with push notifications
- •Your product is primarily a mobile application
Helpshift is mobile-first with native SDKs for iOS, Android, and Unity. Dixa is an omnichannel platform focused on web and voice channels. If your product is a mobile app, Helpshift's in-app support is better than anything Dixa offers for that channel. If your product is web or desktop, Dixa's routing and omnichannel flow is more relevant.
Frequently Asked Questions: Dixa vs Helpshift
Which is cheaper, Dixa or Helpshift?
How many pricing plans does Dixa have vs Helpshift?
Does Dixa or Helpshift offer a free plan?
Can I save money by paying annually for Dixa or Helpshift?
What is the most popular Dixa plan?
What is the most popular Helpshift plan?
Does Dixa or Helpshift offer custom enterprise pricing?
Sources
- Dixa Official Pricing- Vendor pricing page
- Helpshift Official Pricing- Vendor pricing page
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