Dixa vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Dixa starts at Custom pricing and Helpshift starts at $49/mo. Compare all 8 pricing tiers side by side.
Last updated: July 6, 2026
Dixa vs Helpshift: Quick Pricing Facts
| Feature | Dixa | Helpshift |
|---|---|---|
| Starting Price | Custom pricing | $49/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | usage-based |
| Annual Discount | N/A | N/A |
Dixa and Helpshift are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 14 features compared, so the best choice comes down to which features match your needs.
Helpshift stands out with a free plan for getting started. Dixa uses per-seat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try free |  Helpshift Try free |
|---|---|---|
| Tier 1 | Growth Custom pricing | |
| Tier 2 | Ultimate Custom pricing | Starter $49/monthCheapest $588 / year Includes
|
| Tier 3 | Prime Custom pricing | ProPopular $99/monthCheapest $1188 / year Includes
|
| Tier 4 | - | Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | - | Enterprise Custom pricing Includes
|
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Dixa if:
- •You need omnichannel support including phone, email, and chat
- •You want advanced routing and SLA management
- •Your product is web-based or desktop
Choose Helpshift if:
- •You need in-app support for iOS and Android mobile apps
- •You want mobile SDKs with push notifications
- •Your product is primarily a mobile application
Helpshift is mobile-first with native SDKs for iOS, Android, and Unity. Dixa is an omnichannel platform focused on web and voice channels. If your product is a mobile app, Helpshift's in-app support is better than anything Dixa offers for that channel. If your product is web or desktop, Dixa's routing and omnichannel flow is more relevant.
Frequently Asked Questions: Dixa vs Helpshift
How many pricing plans does Dixa have vs Helpshift?
Does Dixa or Helpshift offer a free plan?
Can I save money by paying annually for Dixa or Helpshift?
What is the most popular Helpshift plan?
Does Dixa or Helpshift offer custom enterprise pricing?
What pricing models do Dixa and Helpshift use?
How do Dixa and Helpshift compare for Customer Support?
Sources
- Dixa Official Pricing- Vendor pricing page
- Helpshift Official Pricing- Vendor pricing page
Related Articles
Best Customer Support for Agencies (2026)
Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.
Best Customer Support for Enterprise (2026)
Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.
Best Customer Support for Small Teams (2026)
Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.
Track Price Changes
Get notified when pricing changes for these tools.