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Customer Support

Gorgias vs Helpshift: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Helpshift. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $39/mo cheaper than Helpshift ($49/mo). Helpshift offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry Helpshift freePrice updated 11d agoUpdated this month
Best Value

Helpshift - Helpshift offers a free plan.

Gorgias vs Helpshift: Quick Pricing Facts

FeatureGorgiasHelpshift
Starting Price$10/mo$49/mo
Number of Plans55
Free TierNoYes
Pricing Modelusage-basedusage-based
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Helpshift's $49/mo. Both are Customer Support tools with 10 combined pricing plans and 14 features compared.

Helpshift stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Helpshift
Helpshift
Try free
Tier 1
Starter
$10/month
Free
$0/monthCheapest
Includes
  • Basic support features
  • Limited user access
Tier 2
Basic
$50/month
Starter
$49/monthCheapest
$588 / year
Includes
  • Advanced support features
  • Up to 100 users
  • Email support
Tier 3
Pro
$300/month
ProPopular
$99/monthCheapest
$1188 / year
Includes
  • All Starter features
  • Up to 500 users
  • Priority support
Tier 4
Advanced
$750/month
Business
$199/monthCheapest
$2388 / year
Includes
  • All Pro features
  • Custom integrations
  • Dedicated account manager
Tier 5
Enterprise
Custom pricing
Enterprise
Custom pricing
Includes
  • All Business features
  • Unlimited users
  • Custom pricing

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Helpshift

In-app customer support and messaging for mobile apps

View all Helpshift plans

Frequently Asked Questions: Gorgias vs Helpshift

Which is cheaper, Gorgias or Helpshift?
As of July 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Helpshift starts at $49/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Helpshift?
Gorgias offers 5 pricing plans, while Helpshift offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Helpshift offer a free plan?
Helpshift offers a free plan, while Gorgias does not. If budget is a concern, Helpshift lets you get started at no cost.
Can I save money by paying annually for Gorgias or Helpshift?
Both Gorgias and Helpshift offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Helpshift plan?
The Pro plan is Helpshift's most popular tier, priced at $99/mo. Key features include All Starter features, Up to 500 users, Priority support.
Does Gorgias or Helpshift offer custom enterprise pricing?
Yes, both Gorgias and Helpshift offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Gorgias and Helpshift compare for Customer Support?
Both Gorgias and Helpshift are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Helpshift offers 5 plans starting at $49/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Helpshift Official Pricing- Vendor pricing page

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