Gorgias vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $39/mo cheaper than Helpshift ($49/mo). Helpshift offers a free plan.
Last updated: March 16, 2026
Gorgias vs Helpshift: Quick Pricing Facts
| Feature | Gorgias | Helpshift |
|---|---|---|
| Starting Price | $10/mo | $49/mo |
| Number of Plans | 5 | 5 |
| Free Tier | No | Yes |
| Pricing Model | usage-based | usage-based |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Helpshift's $49/mo. Both are Customer Support tools with 10 combined pricing plans and 14 features compared.
Helpshift stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Helpshift Try it free |
|---|---|---|
| Tier 1 | Starter $10/month | |
| Tier 2 | Basic $50/month | Starter $49/monthCheapest $588 / year Includes
|
| Tier 3 | Pro $300/month | ProPopular $99/monthCheapest $1188 / year Includes
|
| Tier 4 | Advanced $750/month | Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | Enterprise Custom pricing | Enterprise Custom pricing Includes
|
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Helpshift
Helpshift offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Helpshift
Try Helpshift freeWhich Should You Choose?
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $39/mo compared to Helpshift at $49/mo
- •You prefer Gorgias's usage-based model with its 5-tier structure
- •Gorgias keeps its feature set lean, which means faster onboarding and less complexity
Choose Helpshift if:
- •You need a free plan with Basic support features, Limited user access—Helpshift offers no-cost access with no credit card required
- •You want more features built-in—Helpshift offers 14 additional features across its plans
- •You need predictable billing — Helpshift's usage-based model avoids surprise overages
Helpshift offers a free plan [1], eliminating the cost barrier for evaluation, while Gorgias requires paid subscription from the start. This gives Helpshift a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Helpshift's free tier, upgrading to a paid plan at approximately $99/mo provides substantial additional functionality. Compare this pricing path against Gorgias' tiering starting at $10/mo to assess total cost of ownership over 12 months. Helpshift's 5 tiers provide flexibility at different budgets, while Gorgias' 5 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Helpshift is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Gorgias vs Helpshift
Which is cheaper, Gorgias or Helpshift?
How many pricing plans does Gorgias have vs Helpshift?
Does Gorgias or Helpshift offer a free plan?
Can I save money by paying annually for Gorgias or Helpshift?
What is the most popular Helpshift plan?
Does Gorgias or Helpshift offer custom enterprise pricing?
How do Gorgias and Helpshift compare for Customer Support?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Helpshift Official Pricing— Vendor pricing page
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