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Dixa vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and LiveChat. See all plans, features, and costs at a glance.

Bottom line: Dixa starts at Custom pricing and LiveChat starts at $19/mo. Compare all 7 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Dixa freeTry LiveChat freePrice updated 11d agoPrice updated 11d ago

Dixa vs LiveChat: Quick Pricing Facts

FeatureDixaLiveChat
Starting PriceCustom pricing$19/mo
Number of Plans34
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Dixa and LiveChat are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 33 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try free
Tier 1
Growth
Custom pricing
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Tier 2
Ultimate
Custom pricing
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Tier 3
Prime
Custom pricing
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Tier 4
-
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)

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Dixa

Conversational customer service platform

View all Dixa plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Which Should You Choose?

Choose Dixa if:

  • You need omnichannel support covering voice, email, and chat
  • You want advanced routing and SLA management
  • Your team handles multiple channels with routing complexity

Choose LiveChat if:

  • You need a best-in-class live chat tool
  • You want an extensive marketplace with hundreds of chat integrations
  • Your primary channel is web chat

LiveChat is a purpose-built live chat platform at $20/agent/month with a large integration marketplace. Dixa is an omnichannel platform at $39/agent/month covering voice, chat, and email with routing. If chat is your primary channel and you want polish, LiveChat wins. If you need voice and chat together with intelligent routing, Dixa is more comprehensive.

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Frequently Asked Questions: Dixa vs LiveChat

How many pricing plans does Dixa have vs LiveChat?
Dixa offers 3 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Dixa or LiveChat offer custom enterprise pricing?
Yes, both Dixa and LiveChat offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Dixa and LiveChat compare for Customer Support?
Both Dixa and LiveChat are Customer Support tools. Dixa offers 3 plans starting at Custom pricing, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

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