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Customer Support

Dixa vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and LiveChat. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $70/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Dixa vs LiveChat: Quick Pricing Facts

FeatureDixaLiveChat
Starting Price$89/mo$19/mo
Number of Plans34
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 33 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try it free
Tier 1
Growth
$89/month
Start with Growth
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Tier 2
Ultimate
$139/month
Start with Ultimate
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
Prime
$179/month
Start with Prime
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

Swipe to compare plans →

Dixa

Conversational customer service platform

View all Dixa plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans
Our Pick

LiveChat

LiveChat starts at $70/mo lower ($19/mo vs $89/mo), offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: LiveChat

Try LiveChat free

Which Should You Choose?

Choose Dixa if:

  • You prefer Dixa's per-seat model with its 3-tier structure
  • Dixa's feature bundling aligns with how Customer Support teams actually work day-to-day
  • Dixa better aligns with Customer Support-specific workflows and team collaboration patterns

Choose LiveChat if:

  • You want lower per-user costs—LiveChat starts at $19/mo, saving $70/mo compared to Dixa at $89/mo
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—LiveChat offers 33 additional features across its plans
  • Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments

LiveChat is the more affordable choice [1], starting at $19/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to LiveChat saving approximately $3500/month. LiveChat offers 4 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, LiveChat provides 33 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. The pricing math favors LiveChat for most team sizes. Dixa becomes worth the premium only when its differentiating features are central to your workflow.

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Frequently Asked Questions: Dixa vs LiveChat

Which is cheaper, Dixa or LiveChat?
As of March 2026, LiveChat starts at a lower price point. Dixa starts at $89/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs LiveChat?
Dixa offers 3 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Dixa or LiveChat offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
How do Dixa and LiveChat compare for Customer Support?
Both Dixa and LiveChat are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Dixa Official PricingVendor pricing page
  2. LiveChat Official PricingVendor pricing page

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