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Dixa vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and LiveChat. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $70/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry LiveChat freePrice updated 4d agoPrice updated 4d ago

Dixa vs LiveChat: Quick Pricing Facts

FeatureDixaLiveChat
Starting Price$89/mo$19/mo
Number of Plans34
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 61 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try free
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Tier 3
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Tier 4
-
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)

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Dixa

Conversational customer service platform

View all Dixa plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Which Should You Choose?

Choose Dixa if:

  • You need omnichannel support covering voice, email, and chat
  • You want advanced routing and SLA management
  • Your team handles multiple channels with routing complexity

Choose LiveChat if:

  • You need a best-in-class live chat tool
  • You want an extensive marketplace with hundreds of chat integrations
  • Your primary channel is web chat

LiveChat is a purpose-built live chat platform at $20/agent/month with a large integration marketplace. Dixa is an omnichannel platform at $39/agent/month covering voice, chat, and email with routing. If chat is your primary channel and you want polish, LiveChat wins. If you need voice and chat together with intelligent routing, Dixa is more comprehensive.

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Frequently Asked Questions: Dixa vs LiveChat

Which is cheaper, Dixa or LiveChat?
As of August 2026, LiveChat starts at a lower price point. Dixa starts at $89/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs LiveChat?
Dixa offers 3 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
Does Dixa or LiveChat offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
How do Dixa and LiveChat compare for Customer Support?
Both Dixa and LiveChat are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

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