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Dixa vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Olark. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $60/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Dixa vs Olark: Quick Pricing Facts

FeatureDixaOlark
Starting Price$89/mo$29/mo
Number of Plans32
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to Dixa's $89/mo. Both are Customer Support tools with 5 combined pricing plans and 16 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Growth
$89/month
Start with Growth
Olark Standard
$29/monthCheapest
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Tier 2
Ultimate
$139/monthCheapest
Start with Ultimate
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Tier 3
Prime
$179/monthCheapest
Start with Prime

Swipe to compare plans →

Dixa

Conversational customer service platform

View all Dixa plans

Olark

Live chat software for sales and customer support

View all Olark plans
Our Pick

Olark

Olark starts at $60/mo lower ($29/mo vs $89/mo).

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Olark

Try Olark free

Which Should You Choose?

Choose Dixa if:

  • You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want Dixa's approach to incremental feature unlocking across its 3 pricing tiers
  • Dixa keeps its feature set lean, which means faster onboarding and less complexity

Choose Olark if:

  • You want lower per-user costs—Olark starts at $29/mo, saving $60/mo compared to Dixa at $89/mo
  • You want more features built-in—Olark offers 16 additional features across its plans
  • Your team needs custom enterprise pricing—Olark offers negotiated terms for large deployments

Olark is the more affordable choice [1], starting at $29/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Olark saving approximately $3000/month. Olark offers 2 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Olark provides 16 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Olark offers the better cost-to-value ratio. Consider Dixa only if its unique capabilities directly address a gap Olark cannot fill.

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Frequently Asked Questions: Dixa vs Olark

Which is cheaper, Dixa or Olark?
As of March 2026, Olark starts at a lower price point. Dixa starts at $89/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Olark?
Dixa offers 3 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Dixa or Olark offer custom enterprise pricing?
Olark offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
How do Dixa and Olark compare for Customer Support?
Both Dixa and Olark are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Dixa Official PricingVendor pricing page
  2. Olark Official PricingVendor pricing page

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