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Customer Support

Crisp vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Olark. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at Custom pricing and Olark starts at $29/mo. Compare all 6 pricing tiers side by side.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Crisp freeTry Olark freePrice updated todayPrice updated today
Best Value

Crisp - Crisp offers a free plan, offers 4 tiers vs 2.

Crisp vs Olark: Quick Pricing Facts

FeatureCrispOlark
Starting PriceCustom pricing$29/mo
Number of Plans42
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

Crisp and Olark are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 16 features compared, so the best choice comes down to which features match your needs.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Olark uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Olark
Tier 1
Free
$0/monthCheapest
Start with Free
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Tier 2
Mini
Custom pricing
Start with Mini
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Tier 3
Essentials
Custom pricing
Start with Essentials
-
Tier 4
PlusPopular
Custom pricing
Start with Plus
-

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Crisp

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Olark

Live chat software for sales and customer support

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Frequently Asked Questions: Crisp vs Olark

How many pricing plans does Crisp have vs Olark?
Crisp offers 4 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Olark offer a free plan?
Crisp offers a free plan, while Olark does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Olark offer custom enterprise pricing?
Yes, both Crisp and Olark offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Crisp and Olark use?
Crisp uses a freemium pricing model, while Olark uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Olark compare for Customer Support?
Both Crisp and Olark are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

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