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Customer Support

Crisp vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Olark. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $16/mo cheaper than Crisp ($45/mo). Crisp offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Crisp freeTry Olark freePrice updated 13d agoPrice updated 13d ago
Best Value

Crisp - Crisp offers a free plan, offers 4 tiers vs 2.

Crisp vs Olark: Quick Pricing Facts

FeatureCrispOlark
Starting Price$45/mo$29/mo
Number of Plans42
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to Crisp's $45/mo. Both are Customer Support tools with 6 combined pricing plans and 16 features compared.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Olark uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Olark
Tier 1
Free
$0/monthCheapest
Start with Free
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Tier 2
Mini
$45/monthCheapest
Start with Mini
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
-
Tier 4
Plus
$295/monthCheapest
Start with Plus
-

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Crisp

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Olark

Live chat software for sales and customer support

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Frequently Asked Questions: Crisp vs Olark

Which is cheaper, Crisp or Olark?
As of July 2026, Olark starts at a lower price point. Crisp starts at $45/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Olark?
Crisp offers 4 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Olark offer a free plan?
Crisp offers a free plan, while Olark does not. If budget is a concern, Crisp lets you get started at no cost.
Does Crisp or Olark offer custom enterprise pricing?
Olark offers a custom-priced enterprise tier for larger teams. Crisp lists all its pricing publicly.
What pricing models do Crisp and Olark use?
Crisp uses a freemium pricing model, while Olark uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Olark compare for Customer Support?
Both Crisp and Olark are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

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