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Customer Support

Gorgias vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Olark. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $19/mo cheaper than Olark ($29/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry Olark freePrice updated 12d agoPrice updated 12d ago
Best Value

Gorgias - Gorgias starts at $19/mo lower ($10/mo vs $29/mo), offers 5 tiers vs 2.

Gorgias vs Olark: Quick Pricing Facts

FeatureGorgiasOlark
Starting Price$10/mo$29/mo
Number of Plans52
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Olark's $29/mo. Both are Customer Support tools with 7 combined pricing plans and 16 features compared.

Gorgias uses usage-based pricing while Olark uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Starter
$10/monthCheapest
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Tier 2
Basic
$50/monthCheapest
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Tier 3
Pro
$300/monthCheapest
-
Tier 4
Advanced
$750/monthCheapest
-
Tier 5
Enterprise
Custom pricing
-

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Olark

Live chat software for sales and customer support

View all Olark plans

Frequently Asked Questions: Gorgias vs Olark

Which is cheaper, Gorgias or Olark?
As of July 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Olark?
Gorgias offers 5 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Olark offer custom enterprise pricing?
Yes, both Gorgias and Olark offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Gorgias and Olark use?
Gorgias uses a usage-based pricing model, while Olark uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Olark compare for Customer Support?
Both Gorgias and Olark are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

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