Gorgias vs Olark: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Olark. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $19/mo cheaper than Olark ($29/mo). Neither offers a free plan.
Last updated: March 16, 2026
Gorgias vs Olark: Quick Pricing Facts
| Feature | Gorgias | Olark |
|---|---|---|
| Starting Price | $10/mo | $29/mo |
| Number of Plans | 5 | 2 |
| Free Tier | No | No |
| Pricing Model | usage-based | per-seat |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Olark's $29/mo. Both are Customer Support tools with 7 combined pricing plans and 16 features compared.
Gorgias uses usage-based pricing while Olark uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Olark Try it free |
|---|---|---|
| Tier 1 | Starter $10/monthCheapest | Olark Standard $29/month Includes
|
| Tier 2 | Basic $50/monthCheapest | Olark Pro Custom pricing Includes
|
| Tier 3 | Pro $300/monthCheapest | — |
| Tier 4 | Advanced $750/monthCheapest | — |
| Tier 5 | Enterprise Custom pricing | — |
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Gorgias
Gorgias starts at $19/mo lower ($10/mo vs $29/mo), offers 5 tiers vs 2.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gorgias
Try Gorgias freeWhich Should You Choose?
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $19/mo compared to Olark at $29/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You need predictable billing — Gorgias's usage-based model avoids surprise overages
Choose Olark if:
- •You want more features built-in—Olark offers 16 additional features across its plans
- •You want Olark's approach to incremental feature unlocking across its 2 pricing tiers
- •Olark bundles more capabilities per tier, reducing the need for third-party add-ons
Gorgias is the more affordable choice [1], starting at $10/mo compared to Olark's $29/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $950/month. Gorgias offers 5 pricing tiers compared to Olark's 2, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 16 for Olark, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Gorgias delivers superior value. Olark may justify its premium for specialized needs, but most organizations will find Gorgias the smarter financial choice.
Frequently Asked Questions: Gorgias vs Olark
Which is cheaper, Gorgias or Olark?
How many pricing plans does Gorgias have vs Olark?
Does Gorgias or Olark offer custom enterprise pricing?
What pricing models do Gorgias and Olark use?
How do Gorgias and Olark compare for Customer Support?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Olark Official Pricing— Vendor pricing page
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