Canny vs Olark: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Olark. See all plans, features, and costs at a glance.
Bottom line: Olark starts at $29/mo, making it $50/mo cheaper than Canny ($79/mo). Canny offers a free plan.
Last updated: July 6, 2026
Canny vs Olark: Quick Pricing Facts
| Feature | Canny | Olark |
|---|---|---|
| Starting Price | $79/mo | $29/mo |
| Number of Plans | 3 | 2 |
| Free Tier | Yes | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
Olark is the more affordable option, starting at $29/mo compared to Canny's $79/mo. Both are Customer Support tools with 5 combined pricing plans and 25 features compared.
Canny stands out with a free plan for getting started. Canny uses flat pricing while Olark uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Olark Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Olark Standard $29/month Includes
|
| Tier 2 | $79 / month billed yearlyPopular $79/monthCheapest Includes
| Olark Pro Custom pricing Includes
|
| Tier 3 | Let's talk Custom pricing Includes
| - |
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Canny if:
- •You need a product feedback and feature voting platform
- •You want to collect and prioritize user-submitted feature requests
- •Your product team needs structured demand signals from users
Choose Olark if:
- •You need simple live chat for your website without complex setup
- •You want affordable chat with basic automation and reporting
- •Your team primarily answers inbound sales or support questions via chat
Olark is a simple live chat tool starting at $29/agent/month. Canny is a product feedback platform starting at $79/month. These tools don't compete - they serve different teams within a company. Olark is for support or sales teams. Canny is for product teams. Companies that need both run both.
Frequently Asked Questions: Canny vs Olark
Which is cheaper, Canny or Olark?
How many pricing plans does Canny have vs Olark?
Does Canny or Olark offer a free plan?
What is the most popular Canny plan?
Does Canny or Olark offer custom enterprise pricing?
What pricing models do Canny and Olark use?
How do Canny and Olark compare for Customer Support?
Sources
- Canny Official Pricing- Vendor pricing page
- Olark Official Pricing- Vendor pricing page
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