Dixa vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Tidio. See all plans, features, and costs at a glance.
Bottom line: Dixa starts at Custom pricing and Tidio starts at $24.17/mo. Compare all 8 pricing tiers side by side.
Last updated: July 6, 2026
Dixa vs Tidio: Quick Pricing Facts
| Feature | Dixa | Tidio |
|---|---|---|
| Starting Price | Custom pricing | $24.17/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Dixa and Tidio are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 19 features compared, so the best choice comes down to which features match your needs.
Tidio stands out with a free plan for getting started. Dixa uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try free |  Tidio Try free |
|---|---|---|
| Tier 1 | Growth Custom pricing | Free $0/monthCheapest Includes
|
| Tier 2 | Ultimate Custom pricing | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Prime Custom pricing | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | - | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | - | Premium Custom pricing Includes
|
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Dixa if:
- •You need omnichannel routing with voice, email, and chat SLAs
- •You want workforce management and real-time queue analytics
- •Your team runs a professional mid-market support operation
Choose Tidio if:
- •You need an affordable chatbot and chat tool for an ecommerce store
- •You want Shopify and WooCommerce integrations
- •Your support volume is manageable by a small team
Tidio is an affordable chatbot platform for ecommerce, starting free. Dixa is an enterprise omnichannel platform starting at $39/agent/month. These tools serve different scales and business models. Tidio is for small ecommerce teams that need automated chat. Dixa is for mid-market operations that need routing and workforce management.
Frequently Asked Questions: Dixa vs Tidio
How many pricing plans does Dixa have vs Tidio?
Does Dixa or Tidio offer a free plan?
Can I save money by paying annually for Dixa or Tidio?
Does Dixa or Tidio offer custom enterprise pricing?
What pricing models do Dixa and Tidio use?
How do Dixa and Tidio compare for Customer Support?
Sources
- Dixa Official Pricing- Vendor pricing page
- Tidio Official Pricing- Vendor pricing page
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