Dixa vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Tidio. See all plans, features, and costs at a glance.
Bottom line: Tidio starts at $24.17/mo, making it $65/mo cheaper than Dixa ($89/mo). Tidio offers a free plan.
Last updated: March 16, 2026
Dixa vs Tidio: Quick Pricing Facts
| Feature | Dixa | Tidio |
|---|---|---|
| Starting Price | $89/mo | $24.17/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Tidio is the more affordable option, starting at $24.17/mo compared to Dixa's $89/mo. Both are Customer Support tools with 8 combined pricing plans and 19 features compared.
Tidio stands out with a free plan for getting started. Dixa uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try it free |  Tidio Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | Free $0/monthCheapest Includes
|
| Tier 2 | Ultimate $139/month | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Prime $179/month | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | — | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | — | Premium Custom pricing Includes
|
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Tidio
Tidio offers a free plan, starts at $64.83/mo lower ($24.17/mo vs $89/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tidio
Try Tidio freeWhich Should You Choose?
Choose Dixa if:
- •You want Dixa's approach to incremental feature unlocking across its 3 pricing tiers
- •Dixa keeps its feature set lean, which means faster onboarding and less complexity
- •You need a Customer Support tool that scales with your team — Dixa's tier progression supports that
Choose Tidio if:
- •You want lower per-user costs—Tidio starts at $24.17/mo, saving $64.83/mo compared to Dixa at $89/mo
- •You need a free plan with 50 Billable conversations, 100 visitors reached—Tidio offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Tidio offers 19 additional features across its plans
Tidio is the more affordable choice [1], starting at $24.17/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Tidio saving approximately $3242/month. Tidio offers 5 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Tidio provides 19 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Tidio offers the better cost-to-value ratio. Consider Dixa only if its unique capabilities directly address a gap Tidio cannot fill.
Frequently Asked Questions: Dixa vs Tidio
Which is cheaper, Dixa or Tidio?
How many pricing plans does Dixa have vs Tidio?
Does Dixa or Tidio offer a free plan?
Can I save money by paying annually for Dixa or Tidio?
Does Dixa or Tidio offer custom enterprise pricing?
What pricing models do Dixa and Tidio use?
How do Dixa and Tidio compare for Customer Support?
Sources
- Dixa Official Pricing— Vendor pricing page
- Tidio Official Pricing— Vendor pricing page
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