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Customer Support

Crisp vs Tidio: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Tidio. See all plans, features, and costs at a glance.

Bottom line: Both Crisp and Tidio offer free plans. Crisp has 4 pricing tiers while Tidio has 5.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Crisp freeTry Tidio freePrice updated todayPrice updated 9d ago
Best Value

Tidio - Tidio offers a free plan, offers 5 tiers vs 4.

Crisp vs Tidio: Quick Pricing Facts

FeatureCrispTidio
Starting PriceCustom pricing$24.17/mo
Number of Plans45
Free TierYesYes
Pricing Modelfreemiumfreemium
Annual DiscountN/AN/A

Crisp and Tidio are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 9 pricing plans with 19 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Free
$0/monthCheapest
Free
$0/monthCheapest
Includes
  • 50 Billable conversations
  • 100 visitors reached
  • Live chat & Ticketing
Tier 2
Mini
Custom pricing
Starter
$24/monthCheapest
$24 / year
Includes
  • 100 Billable conversations
  • 50 Lyro AI Agent conversations
  • Live chat & Ticketing
  • Basic analytics
Tier 3
Essentials
Custom pricing
Growth
$49/monthCheapest
$49 / year
Includes
  • From 250 Billable conversations
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
Tier 4
PlusPopular
Custom pricing
Plus
$749/monthCheapest
$749 / year
Includes
  • Custom Billable conversations
  • Departments
  • Multiproject
  • Custom branding
Tier 5
-
Premium
Custom pricing
Includes
  • Custom Billable conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK

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Tidio

Live chat, chatbot, and email marketing for businesses

View all Tidio plans

Frequently Asked Questions: Crisp vs Tidio

How many pricing plans does Crisp have vs Tidio?
Crisp offers 4 pricing plans, while Tidio offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Tidio offer a free plan?
Yes, both Crisp and Tidio offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Crisp or Tidio?
Both Crisp and Tidio offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Tidio offer custom enterprise pricing?
Yes, both Crisp and Tidio offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Crisp and Tidio compare for Customer Support?
Both Crisp and Tidio are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Tidio offers 5 plans starting at $24.17/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Tidio Official Pricing- Vendor pricing page

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