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Customer Support

Crisp vs Tidio: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Tidio. See all plans, features, and costs at a glance.

Bottom line: Tidio starts at $24.17/mo, making it $21/mo cheaper than Crisp ($45/mo). Crisp offers a free plan.

Last updated: July 20, 2026

Data compiled by Arthur Jacquemin
Updated July 20, 2026
Try Crisp freeTry Tidio freePrice updated todayUpdated this month
Best Value

Tidio - Tidio offers a free plan, starts at $20.83/mo lower ($24.17/mo vs $45/mo), offers 5 tiers vs 4.

Crisp vs Tidio: Quick Pricing Facts

FeatureCrispTidio
Starting Price$45/mo$24.17/mo
Number of Plans45
Free TierYesYes
Pricing Modelfreemiumfreemium
Annual DiscountN/AN/A

Tidio is the more affordable option, starting at $24.17/mo compared to Crisp's $45/mo. Both are Customer Support tools with 9 combined pricing plans and 19 features compared.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Tidio
Tier 1
Free
$0/monthCheapest
Start with Free
Free
$0/monthCheapest
Includes
  • 50 Billable conversations
  • 100 visitors reached
  • Live chat & Ticketing
Start with Free
Tier 2
Mini
$45/month
Start with Mini
Starter
$24/monthCheapest
$24 / year
Includes
  • 100 Billable conversations
  • 50 Lyro AI Agent conversations
  • Live chat & Ticketing
  • Basic analytics
Start with Starter
Tier 3
Essentials
$95/month
Start with Essentials
Growth
$49/monthCheapest
$49 / year
Includes
  • From 250 Billable conversations
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
Start with Growth
Tier 4
Plus
$295/monthCheapest
Start with Plus
Plus
$749/month
$749 / year
Includes
  • Custom Billable conversations
  • Departments
  • Multiproject
  • Custom branding
Start with Plus
Tier 5
-
Premium
Custom pricing
Includes
  • Custom Billable conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK
Start with Premium

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Crisp

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Tidio

Live chat, chatbot, and email marketing for businesses

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Frequently Asked Questions: Crisp vs Tidio

Which is cheaper, Crisp or Tidio?
As of July 2026, Tidio starts at a lower price point. Crisp starts at $45/mo while Tidio starts at $24.17/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Tidio?
Crisp offers 4 pricing plans, while Tidio offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Tidio offer a free plan?
Yes, both Crisp and Tidio offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Crisp or Tidio?
Both Crisp and Tidio offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Crisp or Tidio offer custom enterprise pricing?
Tidio offers a custom-priced enterprise tier for larger teams. Crisp lists all its pricing publicly.
How do Crisp and Tidio compare for Customer Support?
Both Crisp and Tidio are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Tidio offers 5 plans starting at $24.17/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Tidio Official Pricing- Vendor pricing page

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