Gorgias vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Tidio. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $14/mo cheaper than Tidio ($24.17/mo). Tidio offers a free plan.
Last updated: March 16, 2026
Gorgias vs Tidio: Quick Pricing Facts
| Feature | Gorgias | Tidio |
|---|---|---|
| Starting Price | $10/mo | $24.17/mo |
| Number of Plans | 5 | 5 |
| Free Tier | No | Yes |
| Pricing Model | usage-based | freemium |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Tidio's $24.17/mo. Both are Customer Support tools with 10 combined pricing plans and 19 features compared.
Tidio stands out with a free plan for getting started. Gorgias uses usage-based pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Tidio Try it free |
|---|---|---|
| Tier 1 | Starter $10/month | Free $0/monthCheapest Includes
|
| Tier 2 | Basic $50/month | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Pro $300/month | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | Advanced $750/month | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | Enterprise Custom pricing | Premium Custom pricing Includes
|
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Tidio
Tidio offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tidio
Try Tidio freeWhich Should You Choose?
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $14.170000000000002/mo compared to Tidio at $24.17/mo
- •You need predictable billing — Gorgias's usage-based model avoids surprise overages
- •Gorgias keeps its feature set lean, which means faster onboarding and less complexity
Choose Tidio if:
- •You need a free plan with 50 Billable conversations, 100 visitors reached—Tidio offers no-cost access with no credit card required
- •You want more features built-in—Tidio offers 19 additional features across its plans
- •Tidio's freemium pricing lets you match exact team size without tier gaps
Tidio offers a free plan [1], eliminating the cost barrier for evaluation, while Gorgias requires paid subscription from the start. This gives Tidio a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Tidio's free tier, upgrading to a paid plan at approximately $24.17/mo provides substantial additional functionality. Compare this pricing path against Gorgias' tiering starting at $10/mo to assess total cost of ownership over 12 months. Tidio's 5 tiers provide flexibility at different budgets, while Gorgias' 5 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Tidio is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Gorgias vs Tidio
Which is cheaper, Gorgias or Tidio?
How many pricing plans does Gorgias have vs Tidio?
Does Gorgias or Tidio offer a free plan?
Can I save money by paying annually for Gorgias or Tidio?
Does Gorgias or Tidio offer custom enterprise pricing?
What pricing models do Gorgias and Tidio use?
How do Gorgias and Tidio compare for Customer Support?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Tidio Official Pricing— Vendor pricing page
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