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Customer Support

Gorgias vs Tidio: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Tidio. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $14/mo cheaper than Tidio ($24.17/mo). Tidio offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry Tidio freePrice updated 12d agoUpdated this month
Best Value

Tidio - Tidio offers a free plan.

Gorgias vs Tidio: Quick Pricing Facts

FeatureGorgiasTidio
Starting Price$10/mo$24.17/mo
Number of Plans55
Free TierNoYes
Pricing Modelusage-basedfreemium
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Tidio's $24.17/mo. Both are Customer Support tools with 10 combined pricing plans and 19 features compared.

Tidio stands out with a free plan for getting started. Gorgias uses usage-based pricing while Tidio uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Starter
$10/month
Free
$0/monthCheapest
Includes
  • 50 Billable conversations
  • 100 visitors reached
  • Live chat & Ticketing
Tier 2
Basic
$50/month
Starter
$24/monthCheapest
$24 / year
Includes
  • 100 Billable conversations
  • 50 Lyro AI Agent conversations
  • Live chat & Ticketing
  • Basic analytics
Tier 3
Pro
$300/month
Growth
$49/monthCheapest
$49 / year
Includes
  • From 250 Billable conversations
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
Tier 4
Advanced
$750/month
Plus
$749/monthCheapest
$749 / year
Includes
  • Custom Billable conversations
  • Departments
  • Multiproject
  • Custom branding
Tier 5
Enterprise
Custom pricing
Premium
Custom pricing
Includes
  • Custom Billable conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Tidio

Live chat, chatbot, and email marketing for businesses

View all Tidio plans

Frequently Asked Questions: Gorgias vs Tidio

Which is cheaper, Gorgias or Tidio?
As of July 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Tidio starts at $24.17/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Tidio?
Gorgias offers 5 pricing plans, while Tidio offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Tidio offer a free plan?
Tidio offers a free plan, while Gorgias does not. If budget is a concern, Tidio lets you get started at no cost.
Can I save money by paying annually for Gorgias or Tidio?
Both Gorgias and Tidio offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Gorgias or Tidio offer custom enterprise pricing?
Yes, both Gorgias and Tidio offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Gorgias and Tidio use?
Gorgias uses a usage-based pricing model, while Tidio uses freemium pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Tidio compare for Customer Support?
Both Gorgias and Tidio are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Tidio offers 5 plans starting at $24.17/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Tidio Official Pricing- Vendor pricing page

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